The Admissions Handbook: Enhancing the Enrollment Funnel with Human-Bot Collaboration

Just because you may use the same live chat software as another company does not mean that your businesses should use it in + Read More

Like customers, customer service experts come from a wide range of backgrounds, each with their own unique perspective and take on the industry. + Read More

It doesn’t matter how well you run your enterprise; without a steady—or preferably, growing—influx of leads, you may as well kiss all your + Read More