Smarter, more personalized communication with Comm100

Upgrading the customer experience so you can make every conversation count

Founded in 2009, Comm100 is dedicated to helping organizations have more meaningful conversations with their customers over live chat, social media, email, and self-serve knowledge bases. From Fortune 500 companies to emerging start-ups, we help connect you to your audience in the right place at the right time.

“Today’s customer is on the go, on their phones, and on the internet. As a result, websites and portals are the modern-day doors into most organizations, and conversations are taking place online. Digital communication bridges gaps created by time zones and telephones. It eliminates the need for long distance calling; makes sharing content fast and easy; and enables personalization and efficiency to co-exist within customer engagements. Live chat technology enables those digital conversations and has become table stakes technology in most businesses today.”

- Kevin Gao, CEO, Comm100
Security and Reliability

There’s no time for downtime. We provide 24/7 uptime with our MaximumOn technology, plus ISO 27001 certification, GDPR, HIPAA and PCI compliance, and state-of-the-art security protocols and data encryption.

Responsiveness

We are relentless when it comes to providing you with exceptional service and support when and where you need it. 24/7 live chat, multiple support channels, open and honest conversation. That’s how we roll.

Flexibility

It’s YOUR way or the highway. We give you a choice in how you deploy our technology (on site or in the cloud) and make sure our platform can work exactly the way your team wants it to.

Innovation

One of the first companies to offer live chat, now we are leading the charge on AI-powered conversations with technology that’s smart enough to keep learning, keep it real and keep it human.

Global Presence

From North America to Asia-Pacific, we’ve got offices and teams on-hand to take your call and ready your organization for next generation conversations.

Partner-Friendly

Online conversations will soon be ubiquitous. Talk to us about blending our technology with or inside of yours to open lines of communication everywhere.

"5 Star Chat Platform!

Great chat platform with cloud storage, so you don’t have to worry if something goes wrong on your side. Has more features than I can count. The company regularly issues help materials on their site.”

– Steve H, Financial Services

Join our growing team of digital conversation enthusiasts!

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