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The customer engagement platform designed for the digital age

Your customers want to reach you whenever, wherever, and however they want. That means less by phone and more on digital channels like chat, email, social media and texting. We make it easy – for your customers and your agents.

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Live Chat

Live chat offers real-time, personalized conversations on your website and in your app. And it’s more flexible than you think.

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Ticketing & Messaging

Email, texting, and social media are how the world communicates today. We’ll help you serve your customers in their natural habitat. Offered in Omnichannel.

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Knowledge Base

Self-service is often the fastest and easiest way to solve most customer service requests. Our robust knowledge base is the answer. Offered in Omnichannel.

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AI

From natural language conversations to powerful agent-side tools, Comm100 AI solutions help you automate and scale your customer service program.

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With a user-friendly platform and outstanding support, Comm100 made the integration of digital communication into my daily work easy and straightforward. My clients now have a choice as to how they want to connect with me!

– Kathryn van Pelt, Public Health Nurse

York Region

Comm100 Product Tours

Want to learn more about what the Comm100 platform can do? Our product tour videos are the place to start.

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Free eBook: Mastering Omnichannel CX - A Success Guide

Companies with strong omnichannel strategies retain 56% more customers than those without them. With a business impact like that, omnichannel is now a dominant theme in customer experience (CX).

Find out the best digital omnichannel vendor for your needs, how to implement the program, and how to measure its ROI.

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You’re in good hands

Don’t take our word for it: our Live Chat, Omnichannel and AI solutions have won several industry awards. So have some of our customers!

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Try it for free for 15 days. No strings attached.

Sign up today to see what we can do for yourself. You’ll be up and running on no time.

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Partner with Comm100 and join the Digital CX Dream Team

Combine the most flexible technology with the most aggressive partner program in the industry.