Create the optimal balance of human agents and bot automation with omnichannel communication.

Iron-clad security & privacy

“Everybody has their preferred way of communicating. Some people want to reach out via live chat, some social media, and others via email. The beauty of Comm100 is that every channel can be connected into one platform so we can connect with and support more students, more efficiently.”

“With so many chat requests, we needed our bot to handle as many chats as possible. With machine learning, the more you use it and train it, the better it becomes. And it’s worth it. At first, the bot was resolving around 50% of chats, and now on some days it’s handling more than 90% which is exceptional.”

Feel confident in your choice to adopt Comm100 with our proven tech, exceptional customer success, and award-winning software as rated by our loyal customers.

Comm100 offers the most flexible packaging & pricing, letting our customers pick our products a la carte or bundle them together for even better cost-savings.

“It felt like we were at the ceiling of what we could do with [our previous live chat provider]. With Comm100 it feels like we have barely scratched the surface of its capabilities. There’s just so much potential and we feel empowered by it. Before, we didn’t feel confident in promoting our live chat offering. Now Comm100 Live Chat is an essential income-generating channel.”

– Sarah Berry
Assistant Director of Strategy, Innovation & Client Experience, Relate UK