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Live chat and digital omnichannel customer service software

Your customers want to reach you whenever, wherever, and however they want. That means less by phone and more on digital channels like chat, email, social media & messaging. That means with a chatbot or a knowledge base article if it’s faster or easier. Build your perfect blend of live-agent, bot, and self-serve interactions with Comm100’s customer service & support software.

Live Chat
Chatbot
SMS
WeChat
Email
Voice
Video
Co-browsing
WhatsApp
for Business

Facebook
Twitter
Knowledge
Base

Agent Assist

With a user-friendly platform and outstanding support, Comm100 made the integration of digital communication into my daily work easy and straightforward. My clients now have a choice as to how they want to connect with me!

– Kathryn van Pelt, Public Health Nurse

York Region
Comm100 Omnichannel
Faster answers, happier customers

The quicker you can resolve your customers’ issues at their convenience, the faster they can get on with their day and the happier they will be. That works wonders for your agents too.

Comm100 Omnichannel
Shrink your service delivery costs

Comm100 helps you scale your service capacity while reducing your cost per engagement. You’ll even increase customer satisfaction by being more responsive and helpful. Do more for less!

Comm100 Omnichannel
Uncompromising security & privacy

Your customers expect you to know who they are, and to keep their business with you private and secure. That’s why we maintain the highest security standards possible, including SOC 2, GDPR, HIPAA, and more.

Award-winning live chat, omnichannel, and bot software

Get to know the Comm100 platform

Live Chat

Think you know live chat? Think again. Comm100 Live Chat is the most advanced, flexible, and secure chat solution available. Never settle for anything less.
Bot and Automation

Bots & Automation

From natural language conversations to powerful agent-facing productivity tools, Bots & Automation help you easily scale your customer service program.
Comm100 Ticketing & Messaging

Ticketing & Messaging

Email, messaging, and social media dominate how we communicate today. We’ll help you support them with multi-channel customer service.
Comm100 Knowledge Base

Knowledge Base

Self-service is often the fastest and easiest way to solve most customer questions. Our robust knowledge base has the answer.
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Take a Tour

Watch a product tour video today to learn more about what the Comm100 platform can do.

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Get started today

Sign up today to see what we can do for you. Our customer service software is free for up to three agents. We’ll have you up and running in no time.

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Partner with Comm100 and join the Digital CX Dream Team

Combine the most flexible technology with the most aggressive partner program in the industry.