Imagine being able to see and respond to every customer question wherever it comes from –your website or mobile app, on social media, messaging apps, SMS, or email. Now imagine doing all this with a single solution, whether you have one or one hundred agents. With Comm100, it’s faster and easier than you thought possible. And it’s free!
The Comm100 platform is easy to set up on your webpage and very intuitive to use. Also, getting your agents set up and ready to chat is a breeze. Comm100 also has a ton of videos and how-to documents if you ever need help with a certain feature.
– W. Lachlan Todd, Digital Recruitment Coordinator at Thompson Rivers University
Comm100 puts the customer and agent experiences first, but they also deeply understand the need to show measurable impact. Comm100 has made easy work of proving the benefits of live chat support software to your business.
– Bob Matthews, Customer Experience Manager, The Cumberland Building Society
Live chat is a fast, convenient, and personalized way to connect with your customers. Now every small business can take advantage of all that live chat has to offer.Discover Live Chat
Your customers are on a variety of digital channels - Facebook, SMS, email. You should be ready and listening so you can deliver customer support where they want it.Discover Ticketing & Messaging
Imagine documenting everything your customers need to know and making it available whenever needed, on-demand. That’s the power of a customer service knowledge base.Discover Knowledge Base
The quicker you can solve your customers’ issues when they ask, the faster they can get on with their day and the happier they will be. That works wonders for you and your agents too.
Be more accessible, more responsive, and more helpful with less effort through our single, unified platform, and watch your customer satisfaction soar. For free!
Your customers expect you to protect their privacy at all times. Comm100 is backed by the toughest security and compliance protocols including ISO 27001 and SOC2 Type II so you can connect with confidence.
We’ve been powering digital customer conversations for some of the biggest brands in the world since 2009. But we recently had a revelation: why should they have exclusive access to our software? We decided to launch Comm100 Free so that every organization, anywhere in the world, could take advantage of our award-winning enterprise-grade live chat and digital omnichannel platform. After all, don’t your customers deserve the best too?
Connect wherever and whenever your customers need you.
Use tickets to mark conversations that need follow-up later.
*Integrating Twitter accounts costs $14/month/account.
**Bring your Twilio phone number, we’ll do the rest.
Create an always-on, easily searchable collection of articles, guides, instructions and videos for self-serve support.
Connect Comm100 to your other core business systems.
We’ve all heard of X-rated content, but what about CX-rated? Download a free printable copy of Comm100's CX-rated 2021 chatbot pinup calendar below. Disclaimer - For mature organizations only. May contain strong omnichannel themes, suggestive AI, repeated agent centricity, and robust security.Download the calendar