From service and support to sales and marketing, there is a clear-cut case for using live chat. Save time, simplify processes, and be there at the “moment of truth” when customers want answers.
Live chat is now the customer contact channel of choice. Used as a customer service tool or as part of the sales journey, it powers real-time, personalized conversations on your website and in your app.
Conversations are the new currency. On your web properties, mobile device or in app, via social media, email or self-serve, be where your customers are and make each and every conversation count.
Bots with brains are here. Tap into the speed and scale of intelligent, AI-powered chat to deflect the easy questions, carry out basic transactions, and offer 24/7 live chat service — at a cost that will impress you.
In this guide, we break down some of the considerations and steps you’ll need to follow to ensure that your chatbot adds to customer experiences, without degrading them at any stage.
We have boosted our productivity by leveraging Comm100’s reporting, automation, and advanced routing to continuously create new workflows that allow us to handle a high quantity of clients at the same time.
Mariusz Makara, G2A
Combine the most flexible technology with the most robust business partner program in the industry, and you get an unrivaled path to growth and expansion. Talk to our team today.
You’re busy. We get it. That’s why we offer focused, no frills demos that help you quickly see what we can do and whether our live chat is the right fit for your organization.