Webinar Wednesdays - Discover how you can revolutionize your customer engagement strategy with Comm100.

Register Now

HIGHER EDUCATION

Student experience – Unlocked

The all-in-one platform that improves student engagement & satisfaction with the perfect balance of human-bot communication.

Talk to Us
higher education overview banner
HIGHER EDUCATION Talk to Us

Admissions

Better engagement. Greater yield.

Increase enrollment and reduce dropout rates by improving your responsiveness, availability, and personalization – even during your busiest peak periods.

Learn More
boost applicant volume icon

Boost applicant volume & quality

Attract more of the very best students by providing the very best support – fast, personalized, 24/7. After all, first impressions count.

Improve engagement to increase yield icon

Improve engagement to increase yield

Connect with more prospective students more effectively at every stage of the admissions funnel with a unified engagement strategy.

reduce repetitive work icon

Reduce repetitive work & queues

With the latest in generative AI, admissions can automate up to 80% of queries. Goodbye overwhelming email & call volumes, hello ROI.

Advising & Counseling

Better experiences. Greater retention.

Learn More
Reduce overwhelming caseload

Reduce overwhelming caseload

Providing student support is non-negotiable, but managing these ever-rising volumes isn't easy. With Comm100's omnichannel messaging platform, schools can better triage support requests and reduce caseloads while ensuring students always receive the support they need.
Cut wait times. Improve satisfaction.

Cut wait times. Improve satisfaction.

By resolving more queries efficiently online and less in-person, students who are in most need of face-to-face support experience much shorter wait times, making sure that they get the help they need as soon as possible.
Improve student engagement & retention

Improve student engagement & retention

Comm100 makes it easy and accessible for students to reach out when they need support, from self-service via knowledge base to 24/7 chatbot support. This dramatically helps to reduce dropout rates.

Student Services

Elevated student experience. Higher retention.

Deliver A+ support to your students throughout the academic journey to directly improve student satisfaction, retention, and graduation rates.

Learn More
student service image
improve student experience icon

Improve the student experience with 24/7, personalized support

Every conversation matters. That’s why schools use Comm100 to deliver personalized, accurate, and 24/7 engagement to every student so they feel valued, heard, and supported.

reduce manual work icon

Reduce manual work with intelligent automation

With Comm100’s AI platform, student services can automate up to 80% of their most common queries. This reduces response time for those who need agent help, while dramatically slashing email & call volumes.

Communications & Marketing

Enhanced engagement. Improved enrollment .

As a marketing professional, you know success relies on communicating with your target audience on the right channels, with the right message, at the right time. With Comm100’s omnichannel messaging platform, you can create the perfect human-bot communication strategy that will improve the quality & quantity of engagement with prospective & current students.

R

Increase recruitment

R

Improve yield

R

Boost student satisfaction

Queens University Logo

“With Comm100 Live Chat combined with Comm100 Chatbot, we can now deliver fast, efficient, 24/7 support that helps us engage with more prospective students and provide better support.”

– Victoria Anderson
Manager, Admission Operations, Undergraduate Admission and Recruitment, Queen’s University

finance aid image

Financial Aid

Accessible support. Greater engagement.

Comm100 lets Financial Aid teams provide advice and support 24/7 across all their digital channels so no student is ever left feeling in the dark. Did we also mention that our platform is protected by the highest security and privacy standards? Well, it is.

Learn More
Increase student retention icon

Increase student retention

Improve the student experience with always-on, helpful and personalized support that your students know they can rely on – anytime, anywhere.

Increase student retention icon

Automate repetitive work

With Comm100’s AI chatbots, your team can automate up to 80% of queries so your agents can devote more of their time to complex situations that need extra care and attention.

Increase student retention icon

Transform agent training

Speed up agent training and onboarding with one centralized knowledge base and agent-facing automation tools.

Registrar

More collaboration. More student success.

Strong collaboration and communication between students and faculties is central to the success of Registrar offices. Comm100 makes this a breeze with a full suite of connected channels that can be integrated with internal systems, giving agents all the info they need to provide accurate and helpful support.

Learn More
reduce email & phone image

Reduce email & phone overwhelm with automation

Comm100’s bots can automate the common and time-consuming queries, freeing up staff time that can be used on other important tasks while providing instant, 24/7 support.

improve student experience image

Improve the student experience

Meet student expectations throughout the lifecycle by delivering fast, accurate and personalized assistance that makes students’ lives and yours’ easier.

IT

Simplified comms. Happier students & faculty.

Students and faculty want support on a range of channels. You want to streamline your IT infrastructure. Comm100 helps you deliver both. With every channel integrated into one platform, you can deliver convenient and accurate help while increasing support capacity.

Learn More
Unified comms icon

Unified comms from one platform

With every channel under one roof, Comm100 streamlines IT comms campus-wide, keeping your tech stack and vendor relations simple and secure.

ai icon

Automate 80% of queries

With self-service via Comm100 Chatbot and Knowledge Base, IT can automate the most common queries to reduce email overwhelm, cut response times, and increase support capacity.

Secure engagement icon

Secure engagement

You need to feel 100% confident in the software you approve for use. Comm100 is compliant with SOC 2 Type II, ISO 27001, PCI DSS, and a host of other higher education compliances so that you can trust your data is secure.

Student Housing

Improve availability. Improve occupancy rate.

With Comm100’s perfected balance of human-bot support, Student Housing can deliver accessible, accurate & fast communication to encourage students to choose and remain in the school’s accommodation.

  • Reduce support volumes

    Comm100’s bots can automate up to 80% of all queries without human support.

  • Increase student satisfaction

    Provide the support students expect with 24/7, digital communication.

Continuing Education

Increase access. Increase enrollment.

Continuing Education students often have very different needs and challenges. With Comm100, you can cater to any and all of these needs, delivering convenient, 24/7 support across every channel so they feel as equally valued.

Learn More

  • Improve engagement to improve applications

    Be more accessible, responsive, and helpful so your school leaves a lasting impression on prospective students.

  • Reduce email & phone overwhelm

    Adopt Comm100 bots to automate all of your common queries and reduce overall support volumes, particularly during peak periods.

Get started today

Join thousands of organizations who have achieved human-bot harmony with Comm100.

Talk to Us