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Be everywhere you need to be

Today's digital-first customers want to connect with you wherever and whenever it’s convenient for them. That means via your website, social media, SMS & email. With omnichannel customer support software, you'll never miss a message.

Shrink your service delivery costs

Comm100's omnichannel customer service platform helps you scale your service capacity while reducing cost per engagement. You’ll even increase customer satisfaction by being more responsive and helpful. We’ll help you do more with less!

Uncompromising security & privacy

Communication is a private matter, especially if you’re in a regulated industry like banking, healthcare, or government. Our omnichannel customer support platform will keep your customer data secure.

Cloud or on-premise: it’s your choice

We respect your IT policies as much as you do. That’s why we offer convenient cloud or self-hosted on-premise installations – including our award-winning chatbot.

Rapid time to value

Your customers won’t wait for answers, you shouldn’t either. We’ll get you up and running in days, not weeks - so you can start providing omnichannel customer support. That’s a promise.

Great, cosmic powers…

…with an itty-bitty price tag. With Comm100's omnichannel customer service, your dollar goes further, with more capabilities, higher performance, and better support.

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comm100 offer live chat functions that enables you to chat with your customers in real time

Live chat

From audio and video chat to smart routing to automatic translation and beyond, real-time live chat is more powerful and more flexible than you think.

comm100 ticketing and messaging enables you to connect with customers through different platforms

Ticketing & Messaging

For conversations on email, social media & SMS that don’t take place in real-time, or those that need follow-up, there’s Comm100 Ticketing & Messaging.

comm100 live chat offers knowledge base, so that customers can go check information they need on their own

Knowledge Base

Easily build and maintain an online catalog of helpful self-serve information and resources for your customers or your agents.

comm100 AI Chatbot enables you to hand over routine tasks to chatbots so that you can focus on solving other inquires from customers

Chatbots & Automation

Harness the power of AI, NLP, context, and customer data to deliver better customer experiences at scale. No omnichannel customer service platform is complete without it.

Having Comm100 as our business partner has added great value to our support channel. Their constantly improving catalogue of products and features ensures that we can keep pace with evolving customer needs and business growth, which inspires a lot of confidence among our staff.

– Tom Seelbach, Technical & Admin Manager, ITSM

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Join thousands of happy Comm100 customers

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