New Introducing New Reporting: Get industry leading insights on your live chat operation ×

Comm100 Live Chat Blog

blog-live-chat-best-practices

16 Live Chat Best Practices to Help You Deliver Superior Customer Service

January 12th, 2017 | Live Chat | Carla Jerez
"High customer satisfaction scores and a double-digit increase in converted shoppers have shown the value once and for all of [Live Chat]." The quote comes from a Forrester case study on Wells Fargo, who implemented live chat way back in 2008 with incredible results. If the results were skyrocketing conversions way back then, can you... Read More

Free Email Updates

Guest Posting

We are always looking for quality content from brilliant writers.
Learn more about writing for Comm100.

Popular Posts

Follow Us