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Customize Your Live Chat Window: Tips and Best Practices

April 20th, 2017 | Live Chat | Isabella Steele
Let’s say that live chat is a journey. You are a customer who is trying to get from Point A, an issue or inquiry, to Point B, a resolution or answer. You’ve pushed the live chat button—now through what means will you arrive at your destination? The live chat window is the vehicle that transports... Read More

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