Discover what prospective students expect when applying to potential schools, and how you can increase enrolment with this data at hand.
Read the report
Discover what prospective students expect when applying to potential schools, and how you can increase enrolment with this data at hand.
Read the report
Find out how students want to be supported and engaged by prospective schools, from preferred channels and chatbot opinions, to importance of speed and 24/7 availability.
Click here
With more options than ever before for customers, switching brands is easy. Organizations need to take every advantage they can get, and providing + Read More
If you’re reading this blog, you’ve likely learned of the benefits of chatbots and are now looking for the best chatbots for higher + Read More
The benefits of chatbots in student recruitment are abundant and clear – 24/7 availability, increased support capacity, faster response, personalized support… and the + Read More
Recruitment is arguably the number one challenge for higher education right now. College undergraduate enrolment in 2022 was down by 9.4% compared to + Read More
New AI tools like OpenAI’s ChatGPT and Microsoft’s Bing chatbot have taken over the popular imagination. These tools use AI language models to + Read More
There’s no question that the use of AI in customer service is on the rise. It’s estimated that by 2026, 1 in 10 + Read More
It’s an exciting time in artificial intelligence. The release of ChatGPT has kicked off an AI battle among the tech giants, and public + Read More
As Gen Z enters higher education, support expectations are rising. Today’s students have grown up accustomed to the speed and convenience that technology + Read More
By clicking "Subscribe", you agree to our Privacy Policy.
To drive business, attract new clients, and retain existing ones, financial institutions must invest in improving their customer experience. One of the best + Read More
There is no one definition of a mature student, but the term is most often applied to students older than 21 years old + Read More
2023 looks to be a year of great change in customer experience (CX). With economic uncertainty ahead, some organizations are asking employees to + Read More
Millions of live chat data points pass through the Comm100 platform every year. To help organizations improve their team’s performance, as well as + Read More
The roles within student services are incredibly varied, but they always have one underlying goal in common – improving the student experience. With + Read More
Customer experience (CX) is the convergence of three elements – human, process, and increasingly, technology. With 100% of customers clamoring for self-service options + Read More
Todays’ students expect a lot from their university or college, and so they should. The average cost of tuition and fees to attend + Read More
Customer service is always changing, and there’s no better symbol of the shift in today’s customer service than chatbots. The technology driving chatbots + Read More
