Comm100 Live Chat Blog

3 Ways to do More with Customer Experience Personalization

October 16th, 2018 | Customer Service | Lisa Dimyadi
Why amazing customer experiences matter By 2020, customer experience (CX) will overtake price as a key product differentiator. While there are many ways to improve CX – ease of use, innovation, and speed are just a few – companies should be paying more attention to consistency and personalization. Regardless of how a customer chooses to... Read More

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