Higher Education Student Survey – The results are in! Discover what students really want from their school.
Read the report
Find out how students want to be supported and engaged by prospective schools, from preferred channels and chatbot opinions, to importance of speed and 24/7 availability.
Click here
There is no doubt that higher education is facing a mental health crisis. A recent survey found that 50% of college students identified + Read More
The competition for higher education students has potentially never been harder than it is today. Since 2017, postsecondary enrollment in the US has + Read More
Wherever you look, automation is popping up across customer service teams as organizations look to improve efficiency, reduce support costs, and scale their + Read More
![Live Chat Security For Higher Education [All You Need To Know]](https://www.comm100.com/wp-content/uploads/2023/05/image/jpeg/Live-Chat-Security-For-Higher-Education-All-You-Need-To-Know-featured-image.jpg)
One of the biggest challenges colleges and universities face today has nothing to do with education itself — it’s cybersecurity. Hackers now look + Read More
The latest higher education enrollment rates paint a bleak picture. Since 2017, total US postsecondary enrollment has fallen every year, resulting in a + Read More
Digital banking provides a host of benefits for the end user, from convenience and 24/7 availability to lower costs. However, there is one + Read More
All healthcare organizations in the US need to comply with HIPAA, a law that protects patients’ personal data and safeguards their privacy. To + Read More
In today’s fast-paced world, customers demand quick and efficient service. They want to interact with businesses on their own terms and get their + Read More
By clicking "Subscribe", you agree to our Privacy Policy.
Accessibility is critical in healthcare. Since 2016, the United Kingdom’s National Health Service has enforced the Accessible Information Standard. In the US, the + Read More
With more options than ever before for customers, switching brands is easy. Organizations need to take every advantage they can get, and providing + Read More
If you’re reading this blog, you’ve likely learned of the benefits of chatbots and are now looking for the best chatbots for higher + Read More
The benefits of chatbots in student recruitment are abundant and clear – 24/7 availability, increased support capacity, faster response, personalized support… and the + Read More
Recruitment is arguably the number one challenge for higher education right now. College undergraduate enrolment in 2022 was down by 9.4% compared to + Read More
New AI tools like OpenAI’s ChatGPT and Microsoft’s Bing chatbot have taken over the popular imagination. These tools use AI language models to + Read More
There’s no question that the use of AI in customer service is on the rise. It’s estimated that by 2026, 1 in 10 + Read More
It’s an exciting time in artificial intelligence. The release of ChatGPT has kicked off an AI battle among the tech giants, and public + Read More
As Gen Z enters higher education, support expectations are rising. Today’s students have grown up accustomed to the speed and convenience that technology + Read More
