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16 Live Chat Best Practices to Help You Deliver Superior Customer Service

January 12th, 2017 | Live Chat | Carla Jerez
"High customer satisfaction scores and a double-digit increase in converted shoppers have shown the value once and for all of [Live Chat]." The quote comes from a Forrester case study on Wells Fargo, who implemented live chat way back in 2008 with incredible results. If the results were skyrocketing conversions way back then, can you... Read More

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