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Accessibility Compliance

Comm100 is committed to creating a great experience for all people by ensuring our products therein are as accessible as possible. We care about inclusion and equal opportunities for all individuals engaging with us and we believe everyone should be able to enjoy our products and services with the same ease. Therefore, we have made extensive efforts to comply with best practices and standards as defined by the Web Content Accessibility Guidelines (WCAG) of the World Wide Web Consortium Web Accessibility Initiative (W3C WAI).

Comm100 Live Chat and Chabot are the chat widgets that form the core part of our Comm100 customer service platform. Meeting the standards improves its usability and accessibility for people with a wide range of cognitive and physical disabilities. In this way, Comm100 Live Chat and Chatbot are more accessible by identifying, and to the extent possible, allowing all users to enjoy a positive experience while interacting with us on it.

As Comm100 adds features with accessibility standards in place, we provide the Voluntary Product Accessibility Template (VPAT) document, which includes an audit of our core component Comm100 Live Chat and Chatbot, and it affirms for our customers that the visitor side of Comm100 Live Chat and Chatbot are compliant with the WCAG 2.1 AA standard.

You may find all relevant information on technology standards, conformed criteria, and scope in the Comm100 Accessibility Compliance Report.