Customer Service Industry Trends 2024 

In today’s digital age, there is no industry that artificial intelligence (AI) hasn’t dramatically affected. ChatGPT, an advanced language model, is the latest + Read More

Navigating the landscape of American higher education can be both an exciting and daunting journey for prospective students. At the center of this + Read More

Gamification is quickly becoming part of our everyday lives. From fitness apps that turn exercise into a game to work environments that use + Read More

At first glance, the latest enrollment figures paint a bleak picture. There are over 1.09 million less students in higher education today than + Read More

There is no doubt that digital transformation in higher education is essential – but there’s also no doubt that many schools are falling + Read More

Across schools in North America, a spotlight has rightfully been put on diversity, equity and inclusion (DEI) within admission practices and policies.  However, + Read More

When Thompson Rivers University reached out to Comm100, its Future Students team was facing the same challenges that almost all admission and recruitment + Read More

Higher education institutions are grappling with a significant mental health crisis among their student population. During the 2020–2021 school year, over 60% of + Read More

College yield rates in North America vary incredibly widely, but it is one of (if not the most) important metrics for admissions and + Read More

There is no doubt that higher education is facing a mental health crisis. A recent survey found that 50% of college students identified + Read More

The competition for higher education students has potentially never been harder than it is today. Since 2017, postsecondary enrollment in the US has + Read More

One of the biggest challenges colleges and universities face today has nothing to do with education itself — it’s cybersecurity. Hackers now look + Read More

The latest higher education enrollment rates paint a bleak picture. Since 2017, total US postsecondary enrollment has fallen every year, resulting in a + Read More

The benefits of chatbots in student recruitment are abundant and clear – 24/7 availability, increased support capacity, faster response, personalized support… and the + Read More

Recruitment is arguably the number one challenge for higher education right now. College undergraduate enrolment in 2022 was down by 9.4% compared to + Read More

New AI tools like OpenAI’s ChatGPT and Microsoft’s Bing chatbot have taken over the popular imagination. These tools use AI language models to + Read More

It’s an exciting time in artificial intelligence. The release of ChatGPT has kicked off an AI battle among the tech giants, and public + Read More