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Higher education institutions face a unique challenge: prospective students expect immediate answers while navigating the most significant financial and life decisions they’ve made + Read More about the 6 best live chat software solutions for higher education institutions in 2026

Higher education institutions face a convergence of pressures in 2026 that will fundamentally reshape how they operate. Federal funding faces unprecedented cuts. Enrollment + Read More about 7 higher education trends to watch out for in 2026

What if every student had a personal assistant, ready to answer questions, offer guidance, and simplify their academic journey—all without ever taking a + Read More about how higher ed chatbots are transforming student support

Student counseling services face an unprecedented challenge: according to a 2023 survey from the Healthy Minds Network, 41% of college students reported having + Read More about how to offer better student counseling using ai

Think about the last time you had a frustrating customer experience; maybe a bank that put you on hold for an hour, or + Read More about student support 2.0: the playbook for a frictionless university experience

In today’s digital age, there is no industry that artificial intelligence (AI) hasn’t dramatically affected. ChatGPT, an advanced language model, is the latest + Read More about chatgpt and higher education – how can colleges benefit from the tech

Navigating the landscape of American higher education can be both an exciting and daunting journey for prospective students. At the center of this + Read More about american universities acceptance rate – ivy league & below stats

Gamification is quickly becoming part of our everyday lives. From fitness apps that turn exercise into a game to work environments that use + Read More about gamification in higher education: tapping into student motivation and engagement

At first glance, the latest enrollment figures paint a bleak picture. There are over 1.09 million less students in higher education today than + Read More about strategic enrollment management – a helpful starter guide

There is no doubt that digital transformation in higher education is essential – but there’s also no doubt that many schools are falling + Read More about unlocking digital transformation in higher education – a checklist for success

Across schools in North America, a spotlight has rightfully been put on diversity, equity and inclusion (DEI) within admission practices and policies.  However, + Read More about the pros and cons of standardized testing in higher education

When Thompson Rivers University reached out to Comm100, its Future Students team was facing the same challenges that almost all admission and recruitment + Read More about how thompson rivers university automates 83% of prospective student inquiries

Higher education institutions are grappling with a significant mental health crisis among their student population. During the 2020–2021 school year, over 60% of + Read More about college counseling 101 – how to handle caseload overload

College yield rates in North America vary incredibly widely, but it is one of (if not the most) important metrics for admissions and + Read More about what is a good yield rate for colleges & how are the best improving it?

There is no doubt that higher education is facing a mental health crisis. A recent survey found that 50% of college students identified + Read More about lighting the path: how to help college students with mental health issues

The competition for higher education students has potentially never been harder than it is today. Since 2017, postsecondary enrollment in the US has + Read More about 5 marketing strategies to increase enrollment (without blowing the budget)

The latest higher education enrollment rates paint a bleak picture. Since 2017, total US postsecondary enrollment has fallen every year, resulting in a + Read More about colleges with declining enrollment – why & what they can do to reverse the slump