By letting your patients connect with you on the channels they prefer while improving response speed, there’s only one outcome – happier patients who want to stick around.
Automate common and time-consuming inquiries to free up your agents and improve service efficiency with Comm100’s healthcare chatbot – even while your organization and support volumes grow.
With auto-chat translation, video and audio chat and 24/7 automation, Comm100’s healthcare live chat makes sure that you provide accessible support to every patient. No excuses.
“Our mission is to exceed the typical pharmacy experience. Live chat was a condition to start working towards that mission and be a better pharmacy than what customers are accustomed to. Our strategy is to have very personalized communication with our customers, so we set up our chat to enable customers to pick and choose who they want to talk anytime they visit our site.”
– Gianni De Gaspari, Co-founder, Viata
Comm100’s healthcare customer service and helpdesk platform lets you provide your patients with the choice that they expect – powered by flexible integrations, intelligent chat routing, and personalization.
Comm100 exceeds healthcare security & privacy requirements to keep your and your patients’ data secure. With our HIPAA-compliant software you can deliver leading patient engagement with complete confidence. Take a look for yourself.
Chatbots in healthcare let you leave the common, simple tasks to automation so your agents can focus on the important stuff. Better service at a lower cost.
“Our experience setting up Comm100 Live Chat was fantastic, and it was no different implementing our chatbot. The team at Comm100 have been great since the beginning – they respond incredibly quickly to us when we have any questions and have given us a lot of guidance on setting up our chatbot for success. Of vendors we’ve worked with, their support really is up there at the top.”
– Denny Michaud, Customer Relations Manager, Canadian Blood Services
Deliver a more personalized experience while decreasing handle times with audio and video chat. Browser-based with no need for downloads, start chatting with your patients with just a click.
With off-the shelf integrations and a flexible API, you can connect your key systems together for a complete, unified view of each patient. Personalization at its best.
Discover what drives patient satisfaction and engagement with detailed reporting and analytics that is easy to use, customizable, and omnichannel.
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Join thousands of organizations who have achieved human-bot harmony with Comm100.
Live Chat Security for Healthcare
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Transforming Healthcare Consumer Engagement with Live Chat and AI