Comm100 chatbot software can be integrated with third-party vendors like Zendesk Live Chat so agents can step in when needed. Better still, Comm100 chatbots can be created with third-party engines like IBM Watson. This is what you call a flexible chatbot platform.
Your customers don’t just expect support on your website. They want it on social media, SMS and in-app too. With Comm100‘s chatbot platform, you can simply build one bot and launch it across all your channels. And did we mention it can be deployed on-premise or on the cloud? Only with Comm100.
Our team of professional AI architects can help you design and maintain your customer service chatbot with regular check-ins to continually optimize performance. Let us take care of the plumbing so you focus on your customers.
“I don’t have a computer science or programming background so finding a chatbot that was simple to build and code-free was crucial – and Comm100 Chatbot delivered on this… I built our bot from scratch with no technical knowledge. I think anyone who has a social media account can build a Comm100 Chatbot.”
– Lachlan Todd, Communications & Systems Coordinator, Thompson Rivers University
“The Comm100 bot has allowed us to not only effectively manage the increase in chat volume, but it’s also saved us a considerable amount of money by not having to hire a lot more agents.”
– Richard Branson, COO, Tangerine
“The process of building the chatbot was great. We’ve had a very positive relationship with Comm100 for over five years and their chatbot team was as helpful as ever. They supported us throughout the build and deployment and gave us a lot of advice and best practice to make sure that our chatbot is a success.”
– Jasmina Duric, Manager of E-Services and Support Department
And we know how to keep earning your trust
While you know chatbots can revolutionize your customer service operations, chances are there are some people inside your organization who aren’t fully on board yet. We can help you change that.
See how you could automate over 80% of inquiries with Comm100’s chatbots.
Expand your knowledge and improve your team’s performance with our in-depth guides, best practices, and tools.
Californian County Court Automates 65% of Chats by Upgrading to Comm100 AI Chatbot & Live Chat
How to Leverage Automation and AI with Comm100
Getting More Out of Comm100
Chatbot ROI Calculator
How Bots & Automation Improve Agent Workflows and Customer Satisfaction