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Pricing & Packaging

Live Chat Startup

$39
USD /agent/month
$31
USD /agent/month,
billed annually
  • Full widget customization
  • Multi-language chat
  • Canned messages
  • 1 chat campaign
  • Basic reporting

Live Chat Plus

$69
USD /agent/month
$55
USD /agent/month,
billed annually

Everything in Startup, plus:

  • Chat routing
  • Audio-video chat
  • Chat wrap-ups
  • Unlimited campaigns
  • Advanced reporting

Live Chat Ultra

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Everything in Plus, plus:

  • Advanced chat routing
  • Screen sharing
  • Agent shift management
  • Dynamic chat campaigns
  • Custom reporting

AI Agent

live chat ultra icon
  • Supports 12 channels
  • Context-aware conversations
  • Guided workflows
  • Seamless escalation
  • Learns from unanswered queries

AI Insights

Starting at
USD
View Demo

Gain deep visibility into chat resolutions, sentiments, and other AI-driven analytics. Learn more

View Demo

AI Knowledge

Starting at
USD

Find knowledge gaps, fix articles, and draft new content from real conversations.  Learn more

Contact Sales

AI Quality Assurance

Starting at
USD

Auto-score every conversation and turn findings into one-click coaching moments. Learn more

Contact Sales

AI Onboarding

Starting at
USD

Convert your knowledge and QA insights into simulation-based training and quizzes. Learn more

Contact Sales
Ticketing & Messaging
Starting at
USD

Manage messages from 12 channels in one unified platform, including Email, SMS, Facebook, Instagram, X, Telegram, WhatsApp, LINE, Signal, WeChat, Secure Messaging, and Comm100 Anytime Chat

Starting at
USD

More Solutions & Add-Ons

Knowledge Base

USD

Deliver instant, easy-to-find answers for customers, agents and AI

Free 30 Day Trial

Queue Management

USD

Streamline the queuing experience to cut wait times & improve CX

Free 30 Day Trial

Voice

USD

Engage customers with crystal-clear, seamlessly integrated voice calls

Free 30 Day Trial

Booking

USD

Empower customers to book appointments or meetings with ease

Free 30 Day Trial

Outreach

Custom quote

Send personalized messages at scale via email, SMS, WhatsApp, and Telegram

Contact Sales

Service Packages

Custom quote

Get expert guidance and personalized support to help you succeed with Comm100

Contact Sales
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Contact us to discuss your unique needs, and get a custom quote tailored to your business.

Frequently Asked Questions

Do I need to buy a Comm100 license for every member of my team?

For our live chat plans (Live Chat Startup, Live Chat Plus, Live Chat Ultra), yes, each agent requires a unique license. 

Can I pay for Comm100 licenses annually?

Yes. Comm100 offers a discounted price if you pay annually.

Can I upgrade to a different package if my needs change?

Yes. You can upgrade to take advantage of Comm100 capabilities not available in your package at any time. You can do it yourself in the app, or contact us for assistance.

Are multi-year contracts available?

Yes. Please discuss your needs with your account executive.

Do you offer a discount for non-profit organizations?

Yes, please talk to your account executive for details.

In which currencies do you invoice or accept payment?

Comm100 accepts payments in US and Canadian dollars.

Which payment methods do you accept?

We accept Visa, MasterCard, American Express, PayPal, ACH, Wire transfers, corporate check, and USDT (TRC20).

Is my purchase subject to any tax like GST or VAT?

Canadian customers may be charged applicable tax including GST/HST, QST and PST.

What is your refund policy?

Customers on a monthly billing cycle can cancel their subscription at any time but will be charged in full for the unused portion of the current month.

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Still have questions? Contact our sales team to get the answers!