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Comm100 Live Chat allows you to design your chat window based on your brand guidelines, providing a consistent look and feel, and easy, smooth chat experiences.
Comm100 Live Chat provides two types of chat window design: embedded and popup. An embedded chat window remains in the bottom right corner of the screen so that visitors can chat while switching from page to page. A pop-up chat window opens in a separate window.
Select a color scheme for your chat window to ensure it blends well with your website. You can choose from the pre-defined color schemes, or pick whatever color you want for your chat window so that it resonates with your branding.
Display agent avatar, title and company logo in your chat window to add a sense of intimacy and increase brand awareness. Alternatively, you can show your banner image in the chat window.
The message style defines how chat messages between visitors and agents appear in the chat window. You can select from several different message styles based on your own preferences.
Use your own CSS code to customize any part of your chat window. For example, you can change your chat window size and position; customize the background image of the chat window; change the color of icons in the chat window and more.
You can create unique greeting messages in the chat window to meet your visitors with your own welcome message or informative note.
You can provide your visitors with tools you deem necessary to make chatting easy and convenient:
Comm100’s chat windows are optimized for most mobile devices. The mobile friendly chat window ensures visitors have consistent and fluid chat experiences on their devices. You can also define a separate style for your mobile chat window by using your own CSS code.