Of course! You can use all the features included in Comm100 Free for as long as you want, without ever having to pay a penny for it. And there is no advertising anywhere in our platform.
That’s an easy one. We have big dreams of becoming a household name in digital customer engagement. We’re so confident in the power and value of our software that we’re giving it away so any organization can take advantage, regardless of size or budget. As your business grows or starts to require more sophisticated capabilities that offer even greater value to your operations – like an AI-powered chatbot, advanced routing capabilities, self-hosted deployment or HIPAA compliance – we’re ready to help through one of our paid plans. But if you’re getting all you need from our Free plan, great! Keep using it – maybe tell a friend and spread the word?
Comm100 Free gives you almost all the same channels as our paid plans, except for Twitter and AI chatbot. Even better, Comm100 Free also gives you unlimited users, while you pay per user with any of our paid plans. There are some features that you can unlock with a paid plan, but most of these features are typically big, enterprise organizations with more complex needs and very large teams. You can find in-depth comparisons from here.
Now this is something we totally understand (as you would expect from a company making customer service software). We’re here to help you via live chat on our web site 24/7/365. You can also access our knowledge base anytime, anywhere. You can also email us at [email protected] and we’ll start a ticket for you right away.
Absolutely not, not now, not ever! As a provider of one of the most secure and compliant live chat systems on the market, we understand and deeply respect the need to protect personal information. We never share or sell your contact information under any circumstances.