Truly more for nothing

That’s an easy one. We have big dreams of becoming a household name in digital customer engagement. We’re so confident in the power and value of our software that we’re giving it away so any organization can take advantage, regardless of size or budget. As your business grows or starts to require more sophisticated capabilities that offer even greater value to your operations – like an AI-powered chatbot, advanced routing capabilities, self-hosted deployment or HIPAA compliance – we’re ready to help through one of our paid plans. But if you’re getting all you need from our Free plan, great! Keep using it – maybe tell a friend and spread the word?

Now this is something we totally understand (as you would expect from a company making customer service software). We’re here to help you via live chat on our web site 24/7/365. You can also access our knowledge base anytime, anywhere. You can also email us at [email protected] and we’ll start a ticket for you right away.

Absolutely not, not now, not ever! As a provider of one of the most secure and compliant live chat systems on the market, we understand and deeply respect the need to protect personal information. We never share or sell your contact information under any circumstances.