Live Chat Plans That Scale with Your Business

Team

USD 29 /agent/month
2 Months Off Annual Agreements
Volume Discount Available


Unlimited chats

Real time visitor monitoring

Fully customizable chat buttons and windows

Mobile apps for both iOS and Android

24/7 live chat support

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Business

USD 49 /agent/month
2 Months off Annual Agreements
Volume Discount Available


Try It Free

Everything in Team, plus:

Group agents into departments for specialized service

Customizable post-chat survey

Comprehensive performance reports

Integration with Salesforce, Zendesk and Google Analytics

Built-in language translator to serve global visitors

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Enterprise

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Everything in Team and Business, plus:

Supports high traffic websites with millions of chats per month

Advanced chat routing and queue management tools

Integration with website, shopping cart, account system and Cisco/Avaya call center systems

Facebook and Twitter Integration

PCI compliance, credit card masking, password policy and other security settings

Real-time supervisor dashboard, chat volume prediction and advanced agent reporting

Personalized onboarding and training services

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Try our Live Chat Business Plan FREE for 15 days!
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Comm100 Partner Program for Solution Providers

Sell the Comm100 digital conversation platform and earn recurring revenue while helping your customers increase sales and improve customer service. Refer, resell, or embed our AI-powered Live Chat solutions.

Contact Our Partner Team Today
Comm100 Partner Program

Additional Features and Services

Chatbot

Our fully customizable Chatbot allows you to deliver round-the-clock service and support, handling a high percentage of inquiries automatically and leaving your live chat agents to handle only the most complex queries. This helps you shorten handle time, lower service costs and upskill your team. More Details

Co-browsing

Comm100’s Co-browsing feature allows you to instantly view and interact with a visitor’s web browser with a single click. You’ll be able to easily understand where your visitors are having trouble, and provide live, personalized guidance through complex processes. More Details

Ticketing

Comm100 Ticketing is a new feature that integrates with Comm100 Live Chat. Issues received via email or chat can be logged, resolved, escalated and closed with ease all within the Agent Console. It allows you to implement an effective and streamlined workflow that suits your business. More Details

Knowledge Base

Comm100 Knowledge Base allows you to offer a self-service option to your customers through a knowledge base search function within the chat window prior to chatting. Additionally, your agents can have quick access to knowledge base articles within their Agent Console. More Details

Audio & Video Chat

Audio & Video Chat enables you and your visitors to talk over chat with a simple click. It offers a more efficient way of communication and helps establish more trusting customer relationships. Audio & Video Chat is an add-on feature and requires an additional fee of USD 9/agent/month. More Details

MaximumOn

Comm100’s MaximumOn ensures data center level redundancy and 100% uptime SLA for your live chat solution. You will stay connected with your customers, whether there is a scheduled maintenance or an unexpected system failure. More Details

Private or On-Premises Deployment

In addition to highly reliable shared hosting, you can also choose to deploy your live chat solution on a private server or in your in-house environment for better flexibility and security. Whichever you choose, we will work closely with you to ensure a smooth onboarding. More Details

Custom Development or Integration

Although Comm100 Live Chat already offers the most comprehensive feature set in the industry, we understand that there might be one or two features missing that are critical to your business. In this case, we will develop the features for you, as long as they are in line with our overall product roadmap.

Onboarding, Training and Consulting

From planning to implementation, our onboarding team will assist you to seamlessly integrate live chat software into your business operations. Personalized training and consulting services are also available to help you instantly maximize the value of Comm100 Live Chat. More Details

Ready to discuss your needs?

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Additional Information

  • We accept Visa, MasterCard, American Express, PayPal.
  • Support, upgrade, backup and maintenance are included.
  • Applicable taxes may be charged for Canadian residents.
  • Prices and offers are subject to change without notice.

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