Discover what prospective students expect when applying to potential schools, and how you can increase enrolment with this data at hand.

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Higher Ed Admissions Report – Prospective Student Survey

Find out how students want to be supported and engaged by prospective schools, from preferred channels and chatbot opinions, to importance of speed and 24/7 availability. 

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Higher Education Student Engagement Report – Survey Data herobanner
Why do Universities & Colleges Choose Comm100 Live Chat?
June 23rd, 2022 | Higher Education, Live Chat

Today’s students have sky-high support expectations, but with a reliance on phone and email, many higher education institutions are failing to meet these + Read More

How Higher Education Suffers Without Digital Student Engagement
May 23rd, 2022 | Higher Education, Live Chat

Today’s Gen Z students have grown up during a time of incredible innovation in CX. Whether it’s shopping, transportation, or food, these students + Read More

The Real Benefits of Chatbots in Higher Education
April 20th, 2022 | Chatbot, Higher Education

Customer support has become a key differentiator in the marketplace today, and it’s no different in higher education. Today’s students have sky-high customer + Read More

3 Successful Higher Ed Chatbot Use Cases
April 11th, 2022 | Chatbot, Higher Education

Nearly one half of US respondents disagree that in-person higher education is worth the cost. Combine this opinion with increasing competition from home and + Read More

Should Higher Education Offer Live Chat for Students?
February 24th, 2022 | Higher Education, Live Chat

Digital channels and technology have transformed how customers receive support, and live chat has emerged as one of the most popular communication channels + Read More

How to Engage International Students Overnight
February 1st, 2022 | Higher Education

Connecting with international students is simply not easy, and it has been made even more difficult with the onset of Covid-19. New enrolments + Read More