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Live Chat for Higher Education – The Ultimate 101 Guide
February 1st, 2023 | Higher Education, Live Chat
Live Chat for Colleges & Universities- The Ultimate 101 Guide Higher education is at a crossroads. With undergraduate enrollment on the decline, + Read More
5 Costly Impacts of Falling Behind on Digital Student Engagement
December 7th, 2022 | Higher Education, Live Chat

Todays’ students expect a lot from their university or college, and so they should. The average cost of tuition and fees to attend + Read More about 5 costly impacts of falling behind on digital student engagement

Top 5 Higher Education Customer Service Trends for 2023
November 28th, 2022 | Customer Service, Higher Education

Colleges and universities often find themselves pulled between tradition and innovation. Since the COVID-19 pandemic first forced an experiment in remote learning, student + Read More about top 5 higher education customer service trends for 2023

5 Digital Strategies that Increase University Enrollment
October 12th, 2022 | AI, Higher Education, Live Chat

The state of higher education is changing, and the way that admissions teams work to increase university enrollment must change as well.  While + Read More about 5 digital strategies that increase university enrollment

How Higher Education is Using AI Chatbots to Improve Student Engagement
July 18th, 2022 | AI, Higher Education

Editor’s note: This post was originally published in October 27th, 2021 and has been updated for comprehensiveness. As higher education institutions look for + Read More about how higher education is using ai chatbots to improve student engagement

3 Successful Higher Ed Chatbot Use Cases
April 11th, 2022 | AI, Higher Education

Nearly one half of US respondents disagree that in-person higher education is worth the cost. Combine this opinion with increasing competition from home and + Read More about 3 successful higher ed chatbot use cases