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Features

The Free Hosted Online Chat Software

Free Application Well designed and tested with the standard of a commercial product, yet offered to you totally FREE.	Quick & Easy Startup No equipment to buy and no software to install on the server side. With an Internet connection and a web browser, you can use Live Chat.
Fully Customizable Chat Button and Chat Window   Comm100 Live Chat comes with professionally designed chat buttons and chat windows. You can also customize them to have your own logo or fit your web site look.	Low Software Requirements for Visitors   For a text chat, your visitors only need a JavaScript enabled browser, such as IE, Firefox, Netscape, Safari and so on. Adobe Flash 10 is required for a voice chat.
Voice & Text Chat   Chat online with your website visitors in real time. You can choose to enable or disable voice chat according to your business needs.	Visitor Monitor   Monitor your website visitors, accept chat request, send chat invitation and better understand their navigation behavior.
Visitor Invitation   You can send a proactive chat invitation to your website visitors.Auto chat invitation is also available.	Pre-Chat Survey   You can choose to require your website visitors to fill out a pre-chat form before chatting.
Offline Message   Enable your visitors to leave a message when no operator is online.	Canned Messages & URLs   Store the frequently used messages & URLs for the convenience of using them during a chat.
Transcripts History   All online chat and offline message transcripts are saved in the system and you can retrieve them whenever needed.	Navigation History   The detailed navigation history of your visitors on your site is recorded, including visit times, visit time and which page the visitor visited.
Multiple Sites   Have more than 1 web site? No problem. With Comm100 Live Chat, you can have different live chat styles and processes to match the different look and feel of each individual website and conveniently manage operators, chats, reports and content in one account!	360 Degree View of Your Visitors   With the full chat, offline message and navigation history, you can have 360 degree view of your website visitors. The navigation history includes the complete history of how many times a visitor has been to your site, when the visitor came to your site and which page the visitor visited. Your sales reps can use the information to choose which visitors to send chat invitations to.
Reliable over Unstable Network   Ensure that your chat with your visitors will not get disrupted over unstable high latency network.