Wow Your Customers Right on Your Website

Live Chat - Customizable Chat Interface

First impression is important. Comm100's chat buttons and windows are both beautiful and professional. Customize them to have your own branding and style.

Live Chat - All-Round Visitor Information

See through visitors' eyes. Track the visitors as they browse your website. Comm100 provides loads of real-time info, including location, search keywords, navigation path, etc.

Live Chat - Proactive Popup Invitation

Turn browsers to buyers! Automatically send out highly personalized invitations based on your business rules. Engage your visitors with the right pitch at the right time.

Live Chat - Mobile Friendly

No More Pinch-to-Zoom. The world is going mobile. So are your website visitors. Comm100 offers mobile friendly chat buttons and windows which can fit perfectly into a mobile device, both in size and layout.

Live Chat - Multiple Sites

Have more than 1 website? No problem. Make each website have its own live chat style while conveniently managing visitors, chats and operators in one account!

Live Chat Has Never Been So Cool

Live Chat - Pre-Chat Survey

Always be prepared. Collect any information you need before a chat starts and get well prepared. Also a great way to capture sales leads. Sure, you can turn it off if you don't like it!

Live Chat - Auto Chat Distribution

You are next! Automatically route chat requests to online operators per their capacity. Serve the next customer in line with ease. Avoid collisions with other operators.

Live Chat - Canned Response

Be more productive. Store answers to frequently asked questions in the system and freely retrieve them during a chat. Also a great help to train new members!

Live Chat - Typing Indicator

Read their minds. See what your visitors are typing in before they send it over. Believe me, it helps a lot especially when you are chatting with hesitant customers.

Live Chat - Inter-Operator Chat & Transfer

You are not alone. Don't worry about being overloaded or running into cases you are not familiar with. It's really easy to get help from your loved team mates.

We Love Simplicity as Much as You Do

Live Chat - Super Easy Setup

Up & running in no time. Just paste a piece of code onto your website to make it work. Using WordPress, Joomla, Shopify, or the like? We offer plugins to make setting up even easier.

Live Chat - Web & Desktop Apps

Use whatever you like. Comm100 Live Chat works brilliantly on all major browsers, in all major operating systems. Web or desktop? Your choice.

Live Chat - Awesome Mobile Apps

Chat anywhere anytime. Need to head out of office? Bring live chat with you. We offer great apps for iPhone, iPad and Android devices.

Built to Scale with Your Business

Live Chat - Post-Chat Customer Rating

Customers are always right. Give customers the option to rate and comment on your operators' performance. Let customers help you evaluate and grow.

Live Chat - Department Routing

Specialized means better service. Group your operators into departments and let customers select a department before chatting. Make sure each case is put in the right hand.

Live Chat - Performance Reports

Measure and improve. Get a clear view of the overall performance of your live chat program or more specifically, how each operator is doing. Identify areas for improvement.

Live Chat - Integration with Ticket/Help Desk

Never lose track. Start off every chat knowing whether there are any tickets, cases, or notes related to the customer. Easily switch communication channels without losing track.

Live Chat - Security

Keep your account secure. Protect your account from unauthorized access with a strong password policy and IP restriction. CAPTCHA is required in the event of continuous login error.

Looking for enterprise-grade features such as chat routing and allocation? Check out Comm100 Live Chat for Enterprise.
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