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Comm100 Live Chat Blog
How to Measure Customer Experience: CSat, NPS and More
April 11th, 2018 |
Customer Service
|
Hutch Morzaria
Chatbot Do’s and Don’ts – These Are the Best and Worst Chatbot Practices
April 4th, 2018 |
Live Chat
|
Isabella Steele
Why Should You Come and See Us at The ICMI Contact Center Expo & Conference 2018
April 2nd, 2018 |
News & Updates
|
Hutch Morzaria
Customer Service KPIs, Metrics and More: How to Build an Effective Reporting System
March 28th, 2018 |
Customer Service
|
Hutch Morzaria
Holidays, Birthdays and More – 20+ Letters to Customers for Special Occasions
March 20th, 2018 |
Customer Service
|
Isabella Steele
Long Live Email! Comm100’s New Ticketing Integration for Smoother Customer Communications
March 20th, 2018 |
News & Updates
|
Kaye Chapman
[Webinar] How to Stop the CSat Nosedive with Chat
March 19th, 2018 |
Customer Service
|
Kaye Chapman
How to Write a Winning B2B Sales Letter in 7 Easy Steps
March 19th, 2018 |
Customer Service
|
Isabella Steele
How to Write Powerful B2C Sales Letters and Emails, with 7 Real-Life Examples
March 16th, 2018 |
Customer Service
|
Isabella Steele
5 Things to Consider Before Drafting Sales Letters and Emails
March 14th, 2018 |
Customer Service
|
Isabella Steele
The Best Call Center Team Names of 2018
March 8th, 2018 |
Customer Service
|
Hutch Morzaria
Business Benefit, Right Now: Why Is Live Chat An Urgent Priority?
March 1st, 2018 |
Live Chat
|
Hutch Morzaria
Journey Mapping for Chatbots: How to Create a Chatbot Decision Tree from Scratch
February 22nd, 2018 |
Customer Service
|
Isabella Steele
It’s All About The $$$ – How Much Money Can Chatbots Actually Save You?
February 20th, 2018 |
Customer Service
|
Isabella Steele
2017 Is Out, 2018 Is In – What Will Customer Service Look Like This Year?
February 16th, 2018 |
Customer Service
|
Isabella Steele
Why Customer Delight Is the Wrong Strategy
February 13th, 2018 |
Customer Service
|
Hutch Morzaria
Knowledge Base Examples: 6 Tips for Clean, Professional KBs
February 9th, 2018 |
Customer Service
|
Hutch Morzaria
Choosing My Solution: A Customer Engagement Software Checklist
February 7th, 2018 |
Customer Service
|
Isabella Steele
What’s the Catch? — 11 Hidden Pitfalls of Your Favorite Customer Engagement Tools
February 7th, 2018 |
Customer Service
|
Isabella Steele
Building the Perfect Knowledge Base Template Article
February 7th, 2018 |
Customer Service
|
Hutch Morzaria
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