Comm100 Live Chat Blog

Contact Center AI – What’s out there?
Contact Center AI – What’s out there?
June 5th, 2018 | Customer Service | Hutch Morzaria
10 Undeniable Dangers of Free Live Chat Apps
10 Undeniable Dangers of Free Live Chat Apps
May 16th, 2018 | Live Chat | Isabella Steele
How to Increase New Hire Retention
How to Increase New Hire Retention
May 14th, 2018 | Customer Service | Hutch Morzaria
blog-banner-feature-releases-may-2018
Take a Look at our Latest Feature Releases: AI-Powered Chatbot, Co-browsing & Shopify
May 11th, 2018 | News & Updates | Kaye Chapman
7 Reasons Why Complaining Customers Are Your Best Customers
Complaining Customers Are Your Best Customers. But Why?
May 10th, 2018 | Customer Service | Isabella Steele
Account Based Chat
Account Based Chat: Three Simple Ways to Boost Your ABM Program
May 9th, 2018 | Live Chat | Jeff Epstein
Live Chat vs Phone: What are the Differences?
Live Chat vs Phone – What are the Differences?
May 2nd, 2018 | Live Chat | Hutch Morzaria
Here’s How to Manage a Multigenerational Workforce
Baby Boomers, Millennials and More: Here’s How to Manage a Multigenerational Workforce
May 1st, 2018 | Customer Service | Isabella Steele
How to be a Low Effort Company
How to Be a Low Effort Company
April 25th, 2018 | Customer Service | Hutch Morzaria
customer service training videos
10 Educational, Funny & Thought-Provoking Customer Service Training Videos You Won’t Have Seen Before
April 23rd, 2018 | Customer Service | Kaye Chapman
How To Capitalize On Customer Feedback
How To Capitalize On Customer Feedback
April 17th, 2018 | Customer Service | Hutch Morzaria
The Satisfaction vs Effort Paradox: Reviewing “Lessons from the Mouse” & “The Effortless Experience”
The Satisfaction vs Effort Paradox: Reviewing “Lessons from the Mouse” & “The Effortless Experience”
April 16th, 2018 | Customer Service | Hutch Morzaria
How to Measure Customer Experience: CSat, NPS and More
How to Measure Customer Experience: CSat, NPS and More
April 11th, 2018 | Customer Service | Hutch Morzaria
Chatbot Do’s and Don’ts – These are the Best and Worst Chatbot Practices
Chatbot Do’s and Don’ts – These Are the Best and Worst Chatbot Practices
April 4th, 2018 | Live Chat | Isabella Steele
IICMI Contact Center Expo and Conference 2018
Why Should You Come and See Us at The ICMI Contact Center Expo & Conference 2018
April 2nd, 2018 | News & Updates | Hutch Morzaria
How to Build an Effective Reporting System
Customer Service KPIs, Metrics and More: How to Build an Effective Reporting System
March 28th, 2018 | Customer Service | Hutch Morzaria
20+ Letters to Customers for Holidays, Birthdays and More
Holidays, Birthdays and More – 20+ Letters to Customers for Special Occasions
March 20th, 2018 | Customer Service | Isabella Steele
blog-banner-new-ticket
Long Live Email! Comm100’s New Ticketing Integration for Smoother Customer Communications
March 20th, 2018 | News & Updates | Kaye Chapman
Live Webinar: Stop CSat Nosedive with Chat
[Webinar] How to Stop the CSat Nosedive with Chat
March 19th, 2018 | Customer Service | Kaye Chapman
How to Write a Winning B2B Sales Letter in 7 Easy Steps
How to Write a Winning B2B Sales Letter in 7 Easy Steps
March 19th, 2018 | Customer Service | Isabella Steele

Free Email Updates

Popular Posts

Categories

Follow Us

Live Chat Benchmark Report 2018