The Admissions Handbook: Enhancing the Enrollment Funnel with Human-Bot Collaboration

Higher education institutions are grappling with a significant mental health crisis among their student population. During the 2020–2021 school year, over 60% of + Read More

Yield rates at colleges in North America vary incredibly widely, but it is one of (if not the most) important metrics for admissions + Read More

Two months after the language learning model ChatGPT was released to the public, it broke world records. By February of 2023, the chatbot + Read More

There is no doubt that higher education is facing a mental health crisis. A recent survey found that 50% of college students identified + Read More

The competition for higher education students has potentially never been harder than it is today. Since 2017, postsecondary enrollment in the US has + Read More

Wherever you look, automation is popping up across customer service teams as organizations look to improve efficiency, reduce support costs, and scale their + Read More

One of the biggest challenges colleges and universities face today has nothing to do with education itself — it’s cybersecurity. Hackers now look + Read More

The latest higher education enrollment rates paint a bleak picture. Since 2017, total US postsecondary enrollment has fallen every year, resulting in a + Read More

Digital banking provides a host of benefits for the end user, from convenience and 24/7 availability to lower costs. However, there is one + Read More

All healthcare organizations in the US need to comply with HIPAA, a law that protects patients’ personal data and safeguards their privacy. To + Read More

In today’s fast-paced world, customers demand quick and efficient service. They want to interact with businesses on their own terms and get their + Read More

Accessibility is critical in healthcare. Since 2016, the United Kingdom’s National Health Service has enforced the Accessible Information Standard. In the US, the + Read More

With more options than ever before for customers, switching brands is easy. Organizations need to take every advantage they can get, and providing + Read More

If you’re reading this blog, you’ve likely learned of the benefits of chatbots and are now looking for the best chatbots for higher + Read More

The benefits of chatbots in student recruitment are abundant and clear – 24/7 availability, increased support capacity, faster response, personalized support… and the + Read More

Recruitment is arguably the number one challenge for higher education right now. College undergraduate enrolment in 2022 was down by 9.4% compared to + Read More

New AI tools like OpenAI’s ChatGPT and Microsoft’s Bing chatbot have taken over the popular imagination. These tools use AI language models to + Read More