Higher Education Student Survey – The results are in! Discover what students really want from their school.

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Higher Ed Admissions Report – Prospective Student Survey

Find out how students want to be supported and engaged by prospective schools, from preferred channels and chatbot opinions, to importance of speed and 24/7 availability. 

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Higher Education Student Engagement Report – Survey Data herobanner
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If you’re reading this blog post, you probably already know that live chat software is used to chat directly with your website visitors + Read More

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4 Reasons Why Government Live Chat Software is Critical in 2022
March 14th, 2022 | Live Chat

Public customer service expectations are higher than ever before. As the private sector has adopted digital channels and technologies to improve customer experience + Read More

Should Higher Education Offer Live Chat for Students?
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Digital channels and technology have transformed how customers receive support, and live chat has emerged as one of the most popular communication channels + Read More

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Governments around the world continue to introduce legislation that ensures services are accessible by everyone. This has led public organizations to offer new + Read More

How to Improve the Live Chat Experience in 2022
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It’s unarguable that live chat can help improve communication between government and citizens and be a major component of improving customer service government. + Read More

Top Live Chat Best Practices for 2022
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The modern consumer is looking for the easiest and quickest way to access your products or services. Any delays in service provision can + Read More

Comm100 Live Chat
The world’s most powerful live chat software
Connect in real time using text, audio, video, co-browsing, file transfer, auto-translation, and more!
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Live chat is a feature seen on almost every website, and in every field – anything from retail to more complex software. Companies + Read More