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Automated website conversion is a tricky process. You lure visitors to your website using the latest SEO practices, and once they land on + Read More about add a human touch to your website through live chat

Consumers continue to find live chat as a viable alternative for communicating with companies. According to a 2013 Forrester report, live chat usage + Read More about how are we doing? measuring live chat effectiveness

Today’s customers more than ever are turning to live chat for communicating online with product and service providers. It’s important to know what + Read More about what do online consumers want? meeting live chat user expectations

While visitors always appreciate live chat as a means of requesting support, you can also increase conversions with live chat as it allows you to + Read More about 10 ways to increase website conversion rates with live chat