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![[RFP Template] Live Chat Software Review Questions](https://www.comm100.com/wp-content/uploads/images/blog-review-questions.png)
The free template details the questions to ask and the feature requirements to include in a comprehensive live chat software RFP (Request for + Read More
In the customer service industry, canned messages are pre-defined answers to frequently asked questions from customers. Many companies see canned messages as a + Read More
People fall in love with a brand mostly because of the friendliness of customer service representatives. You would benefit a lot from happy + Read More
This is the fourth article in a five-part series on structuring your website for conversion. Part 1: The Art and Science of Product Grouping + Read More
This is the final segment in a four-part series of articles on creating a live chat strategy. Part 1: Why Live Chat? Developing Strategies + Read More
This is the third article in a four part series on creating a live chat strategy. Part 1: Why Live Chat? Developing Strategies & + Read More
This is the second article in a four part series on creating a live chat strategy. Part 1: Why Live Chat? Developing Strategies & + Read More
This is the first part in a four-part series of articles on how to create a dynamic live chat strategy. Part 2: What Do + Read More
While visitors always appreciate live chat as a means of requesting support, you can also increase conversions with live chat as it allows you to + Read More