Nobody wakes up excited about deploying software on-premises. If you’re reading this, chances are you’re not here by choice. Maybe your compliance team + Read More
It’s live! Access exclusive 2025 live chat benchmarks & see how your team stacks up.
Get the dataNobody wakes up excited about deploying software on-premises. If you’re reading this, chances are you’re not here by choice. Maybe your compliance team + Read More
Customer support used to be simpler. You had your phones, your emails, maybe a help desk tucked away behind a velvet rope for + Read More
Imagine instantly understanding your customers’ needs, responding precisely, and consistently delivering exceptional experiences that build lasting loyalty. Today’s leading businesses are achieving exactly + Read More
The best support agents in any organization are easily recognizable; they remain calm under pressure, are lightning-fast with their answers, and are extremely + Read More
We are proud to unveil the latest generation of advanced AI automation with the Comm100 AI Agent. With next generation reasoning capabilities and + Read More
Customer support teams are under more pressure than ever. Rising support ticket volumes, rising customer expectations, fewer available resources, and the need for + Read More
Customer support teams have never had more data at their fingertips yet turning that data into actionable insights remains one of the biggest + Read More
Remember those early days when most chatbots were just glorified FAQ machines? They’d spit out pre-programmed answers, stumble over anything remotely complex, and + Read More
I could start this article with a history of how technology has impacted sports betting. I could drone on about the incremental benefits + Read More
By clicking "Subscribe", you agree to our Privacy Policy.
At Comm100, we believe that exceptional service begins with understanding our clients’ needs firsthand. We regularly schedule onsite visits to clients across the + Read More
Think about the last time you had a frustrating customer experience; maybe a bank that put you on hold for an hour, or + Read More
Over the years, customer service has undergone a dramatic transformation, driven by rapid advancements in technology. A sector that once relied on phone + Read More
What if every student had a personal assistant, ready to answer questions, offer guidance, and simplify their academic journey—all without ever taking a + Read More
The way brands promote their solutions has changed over time. We’ve come a long way from traditional marketing tactics and embraced new ways + Read More
The gaming industry is evolving rapidly, and staying ahead requires more than just keeping up with the latest games—it means adapting to how + Read More
Enhancing customer service efficiency while maintaining quality is a paramount challenge. Chatbots have emerged as a powerful tool in addressing this, offering numerous + Read More
In today’s digital age, there is no industry that artificial intelligence (AI) hasn’t dramatically affected. ChatGPT, an advanced language model, is the latest + Read More
When it comes to designing chatbots, there are a few simple practices that separate helpful, high-performing bots from chatbots you’d rather see put + Read More
Hey Siri, Alexa, and OK Google have all become common commands in the emerging age of intelligent assistants. In less than five years, + Read More
You might already know that you can automate a high portion of common support questions with chatbot software, but it can do so + Read More