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customer empathy statements

30 Empathy Statements and Phrases That Show Customers You Care

July 21st, 2016 | Communication | Carla Jerez
Operators have many problems to solve throughout the day, making it a challenge to go above and beyond with each interaction. The data proves it: 84% of customers said that their expectations were not exceeded in their last customer service interaction. But how can a busy operator manage to wow every customer when so many... Read More

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