Secure Sockets Layer (SSL), is cryptographic protocols to provide communication security over networks. However, on Oct 14th, Google Online Security Blog reported a vulnerability in the SSL 3.0 protocol, and it is mentioned that this vulnerability has been an internet-wide threat. Comm100 has been aware of this, and has already disabled SSL 3.0 protocol in…

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We are excited to announce that Comm100 Live Chat for Enterprise has been released with brand new features, aiming at delivering superior customer service with ease. What is Live Chat for Enterprise? At Comm100, we value quality products, customers’ recognition, and being professional in the industry. As our product and service evolve, more and more…

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Want to earn extra cash with your blog, website or email newsletter? Join Comm100 Live Chat Affiliate Program! Making money as an affiliate is easy. Just place one of our banners or links where your visitors, customers or friends will see it and you’ll earn cash on every qualifying sale made through your referral links….

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Plan Name Changed

Comm100 Live Chat plans have been renamed to better reflect the positioning of each plan and ally with our product development strategy. Also, some new features are introduced. Here is a quick view of the changes and non-changes.

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At Comm100, we understand that reliable and robust live chat service is becoming more critical to the success of our customers. That’s why we spared no efforts in research of new technologies and architectures that can offer our customers 100% uptime live chat service. And here comes MaximumOn! MaximumOn is a patent pending technology that…

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New Release

Comm100 Live Chat 7.4.2 will be released this Saturday with several exciting new features such as signing in with Facebook or Google+, Zendesk integration, Google Analytics integration, Drag-and-Drop file sending and more! 1. Sign in with Facebook or Google+ When enabled, your website visitors can sign in with their Facebook or Google+ accounts to start…

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The advent of social media has had a huge impact on the customer service industry. Not only can people go directly to companies and get quick feedback on their questions and problems, but they can also call out businesses in a public forum, making it all the more important for their questions to be answered…

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5 Ways to Make Your Website More Engaging To Visitors

Never underestimate the importance of a visually attractive website. With the attention span of internet users growing shorter and shorter, you need every possible advantage for maintaining their interest. The first step to making this happen is to engage them with a website that is both appealing to the eyes and contains useful and informative…

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New Release

Comm100 has just launched an important product update, which introduces more account security settings and further improves the usability of Comm100 Live Chat. If you are a Comm100 customer, you can already see the changes in your account. Check them out now! What’s New with This Update? 1. Added more account security settings to protect…

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Comm100 Live Chat for Drupal

After making live chat installation easy for Magento sites with the release of the Magento plugin, we have just launched another Comm100 Live Chat plugin for Drupal based websites. Comm100 Live Chat for Drupal is a valuable extension of Comm100 Live Chat and a useful module for Drupal websites. The module makes the installation of…

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