Comm100 Live Chat Blog

7 live chat tips to make it more effective for your company

Once you’ve installed a live chat application on your website, you may think you’re ready to start accepting chat requests right away. Well, you can; but slow down a little first and consider a few live chat tips before you get too far ahead of yourself. Before you will see returns from your investment, though,…

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4 Secret Ways to Improve Website Conversions with Live Chat

Okay, you probably already know the reasons why you should implement a live chat solution on your website (if you don’t, make sure to check out our blog post “7 Reasons Why Live Chat Increases Website Conversion.“) Quite simply, live chat is the most cost effective way to improve website conversions. Still, installing live chat on…

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How to Find the Best Live Chat Software

So, you’ve made the decision to install live chat software on your website. Great, you won’t regret it. After all, live chat software is the most cost effective, proactive way to interact with visitors of your website. But, you already know this or you wouldn’t be reading this blog post. Still, deciding that you need…

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Live Chat – Lots to Love, But How to Choose?

Live Chat: A “must-have” addition to your digital toolbox Live chat is a technology that is all about making customers happy. Far from being a “backroom” application, live chat should be front and center as a powerful customer touch point for your business. According to McKinsey, “Done well, it can represent a paradigm shift in…

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5-Common-Live-Chat-Software-Review-Traps-to-Avoid

Even in the earliest days of the Internet revolution, consumers used the Web as a forum to relay their experiences — both good and bad — regarding products or services they purchased. These days, buyers report on just about any purchase you can imagine, and reviews on the Internet have become so prevalent that many…

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3 Benefits of Live Chat That Are Often Ignored

In a previous post “Top 7 Live Chat Benefits You Have to Know“, I covered the most obvious benefits of live chat implementation. The benefits I covered in the first post were related to the positive impact live chat can have in regard to reduced expenses, customer convenience, proactive outreach and increased sales, just to…

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Top 7 Live Chat Benefits You Need to Know

If you’re reading this blog post, you probably already know that live chat is a platform that enables you to chat with visitors of your website. You may also be aware that while live chat and instant messenger applications (i.e. Facebook and Google+) do share some similarities — for instance, they both allow you to…

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What is Live Chat

When many people hear the word “chat” these days, they think of those little message windows on social networking websites like Facebook, Google+ or Yahoo. However, technically, those types of communication platforms are known as “Instant Messengers.” If you’re wondering what is live chat exactly, or are confused about the differences between “live chat” and…

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Say Hello to Comm100’s New Logo

July 16th, 2015 | News & Updates | Anna Cheung
New Comm100 Logo

Hey, I’m Comm100. Yeah, I just had cosmetic surgery, but I’m still the same old Comm100 you know and love. Do you like my new look? OK, here is the story; Comm100 has decided to use a new logo and is now updating its website, product interfaces, marketing/sales collaterals and all other Comm100-branded resources to…

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20150710_What's Live Chat_For_Some_It's_A_Lifeline

When you have limited resources to help people, sometimes, you need to think outside the box. That was where the National Eating Disorders Association (NEDA) got around to thinking:”what is live chat? How it might help them reach people struggling with eating disorders?” NEDA is a 501 (c)(3) non-profit organization that helps individuals and families affected…

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