Comm100 Blog

Event Comm100 Live Chat 7.1 Release (What’s New) Comm100 Server Maintenance Duration One hour and a half Start Time Friday Apr. 26th, 2013; 23:00 PDT / Saturday Apr. 27th, 2013; 02:00 EDT Complete Time Saturday Apr. 27th, 2013; 00:30 PDT / Saturday Apr. 27th at 2013; 03:30 EDT Expected Impact Your connection to Comm100 servers… Read the full article…

Dear friends, We have successfully defended our service against hacking. A hacker made a couple of attacks to our servers during the last two months, but as our defense measures were in place, no part of our service was affected. The hacker attacked us several times before, which interrupted the use of our service for… Read the full article…

The Update Means No Interruption to Customers’ Live Chats during Comm100′s Service Upgrades VANCOUVER, British Columbia, March 20, 2013 /PRNewswire/ – Comm100, the leading global provider of enterprise-level customer service and communication solutions, announced today the release of the “zero downtime upgrade” feature to Comm100 Live Chat, the company’s SaaS based Live Chat software used by… Read the full article…

VANCOUVER, British Columbia, March 8, 2013 /PRNewswire/ — Comm100, the leading global provider of enterprise-level customer service and communication solutions, announced today the release of an intuitive step-by-step email wizard for its innovative Comm100 Email Marketing solution. This wizard represents a transformative change to Comm100′s Email Marketing solution that presents users with a completely different… Read the full article…

Email Marketing is a very effective means to promote your product/service to existing customers, to ensure repeat business and maintaining a reliable relationship with consumers. Showing you care and that you are striving to improve your service to them is crucial. However, if done wrong, then it can come across as too spammy and irrelevant… Read the full article…

Event Comm100 is to release Comm100 Live Chat 7.0 and Comm100 Email Marketing 5.0. Start Time Saturday Jan. 12th, 2013; 18:00 PST / Saturday Jan. 12th, 2013; 21:00 EST Complete Time Saturday Jan. 12th, 2013; 20:30 PST / Saturday Jan. 12th, 2013; 23:30 EST Expected Impact Your connection to Comm100 servers will be interrupted during… Read the full article…

Comm100 Upgrades Its Live Chat Solution with Seamless Salesforce Integration & Streamlined Operator Console VANCOUVER, Jan. 9, 2013 /PRNewswire/ — Comm100, the leading provider of enterprise-level customer service and communication solutions, announces today that Comm100 Live Chat 7.0, an updated version of its hosted Live Chat solution, will go live at 9PM ET on Friday,… Read the full article…

Comm100 Provides Businesses with Optimal Pricing Flexibility for Email Marketing with Newly Added Pay-Per-Contact Pricing Option VANCOUVER, British Columbia, Jan. 9, 2013 /PRNewswire/ — Comm100, the leading provider of enterprise-level customer service and communication solutions, announced today that an important update to Comm100 Email Marketing, its professional web-based newsletter software product, will go live on… Read the full article…

New ImageCapture Suite Combines Dynamsoft’s Dynamic Webcam and Dynamic Web TWAIN SDKs Into a Single Optimized SDK to Enable Image Capture Web Applications for Myriad of Devices VANCOUVER, BC–(Marketwire – Dec 10, 2012) – Dynamsoft Corp., a developer of source control / version control software and imaging SDK (software development kit) solutions, has announced the… Read the full article…

Email Marketing campaigns are a great way to reach your customers quickly and efficiently. However, if you’re sending out the same old email content with different headlines, you could be missing out on a lot of potential conversions. If you’re managing your own DIY email campaign, it’s worth considering how you can make your usual… Read the full article…

Email, old fashioned? In the ever-growing (and often-impossible-to-keep-up-with) world of communication streams, email is a relic of the past, right? Well, no actually. Not even a little bit! The most cursory glance at the stats shows that Email Marketing is not only alive, but dominant. Despite iPads, smartphones and other techie innovations, the good –… Read the full article…

According to Forrester Research, the number of marketing emails an individual receives per year will reach 9,000 by 2014 – roughly 25 commercial emails per day. In order for your email marketing campaign to stand out amongst the competition, you need to give your customers what they want, when they want it, in a way… Read the full article…

Control web cameras from browsers with Dynamic Webcam API Introduction to the Webcam Library Dynamic Webcam SDK is a browser plugin which enables users to acquire images from a webcam, edit and then upload/save them to a database, web server or local disk. Also, it can capture a live video stream into a container and… Read the full article…

200,000 Businesses Rely on Comm100 to Boost Sales & Customer Service VANCOUVER, Oct. 23, 2012 — /PRNewswire/ — – Comm100, the leader in customer service and email marketing software, announces that it has hit the biggest milestone in the company’s three-year history: 200,000 registered business clients. Reached at 04:48 AM, Oct. 21, 2012 (PDT), the… Read the full article…

New Dynamic Webcam SDK™ is Compatible with All Mainstream Browsers to Enable Secure Webcam All-in-One Image Capture, Processing and Saving in Web Applications Dynamsoft Corp., a developer of source control / version control software and TWAIN™ SDK (software development kit) solutions, today announced its new Dynamic Webcam SDK™. The SDK enables software developers to implement webcam online image capture… Read the full article…