Comm100 enables you to provide direct, personalized, and real-time customer experiences.

Complete your customer-first, low-effort engagement strategy with these digital channels.

World-class customer support for your social media channels

Comm100 Multi-channel plugs directly into Twitter, Facebook, and WeChat so you can deliver social media support to your customers and prospects more quickly and easily.

Ticketing: The tried and true support channel familiar to all

Email is second only to phone (and barely) when it comes to preferred support channels because it’s easy and well understood. Comm100 Ticketing helps unify your support inbox while integrating seamlessly with Comm100 Live Chat.

Self-serve knowledge base

81% of customers prefer to resolve issues themselves before talking to a customer service representative (you’ve done it, haven’t you?). Comm100’s Knowledge Base is an intuitive, fast, and effective self-service platform.

SMS: The ultimate mobile engagement channel

SMS is the world’s most popular digital communications channel, offering quick and highly personalized connections. Add SMS to your Comm100 omnichannel platform today and handle everything from appointment confirmations to delivery notifications to customer service and beyond.