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Our clients include
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Government agencies need better CX 

  • Understand the top 100 CX interactions 
  • Optimize human and AI 
  • True Omnichannel in one platform 
  • Better experiences across channels.
Comm100 Partner Government Services

CX orchestration simplifies the customer journey

Customer journeys are complex – especially for state and local government websites where the volume of data is far above the norm.

Comm100 delivers deep analytics and the data you need to understand the top customer intents so that you can orchestrate an optimal experience to: 

  • Optimize interactions 
  • Manage across channels from voice to chat 
  • Deliver the best experiences.
Comm100 Security Certificates

Secure Personalized and Scalable

Customers expect a personalized experience – with zero wait time, and given the sensitive nature of personal data, there is no tolerance for security risk. Comm100 delivers:

  • On or off premises
  • State-of-the-art security protocols
  • Iron clad encryption tools.
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