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What Do Online Consumers Want? Meeting Live Chat User Expectations
February 20th, 2014 | Live Chat

Today’s customers more than ever are turning to live chat for communicating online with product and service providers. It’s important to know what + Read More about what do online consumers want? meeting live chat user expectations

10 Ways to Increase Website Conversion Rates with Live Chat
December 18th, 2013 | Live Chat

While visitors always appreciate live chat as a means of requesting support, you can also increase conversions with live chat as it allows you to + Read More about 10 ways to increase website conversion rates with live chat