It’s live! Access exclusive live chat benchmark data for your team size and industry.
Connect in real-time using text, audio, video, co-browsing, file transfer, and auto-translation.
Customer- and agent-facing bots for expanded scale, efficiency, and productivity.
Email, Twitter, Facebook, WhatsApp Business, SMS and more, all on one easy-to-use platform.
Self-serve answers for your customers, detailed help resources for your agents.
SOC 2 Type II, ISO, PCI DSS, HIPAA, and more - because security is non-negotiable.
Connect to your CX ecosystem with off-the-shelf integrations and a highly flexible API.
The industry's highest possible availability thanks to our proprietary uptime technology.
Convert conversations into data, and data into insights, on every channel.
Transition from phone to digital for greater efficiency, ROI, and customer satisfaction.
Scale your customer service operations easily with chatbots and agent automation.
Provide your customers with your own unique blend of human, self-serve, and automated support.
Forget everything you know about Digital CX and come onboard as a Comm100 Partner.
The Comm100 Partners Program & Platform provides a partner focused SaaS solution that allows your clients customers to communication anywhere, anyhow and anytime they wish, while providing you the ease of managing their solution.
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Best practices and innovative content to help you on your journey to digital CX excellence.
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Because your people and processes matter as much as the technology you choose.
Get the latest live chat benchmark data broken down by team size & industry