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Increase enrollment and reduce dropout rates by improving your responsiveness, availability, and personalization – even during your busiest peak periods.
Attract more of the very best students by providing the very best support – fast, personalized, 24/7. After all, first impressions count.
Connect with more prospective students more effectively at every stage of the admissions funnel with a unified engagement strategy.
With the latest in generative AI, admissions can automate up to 80% of queries. Goodbye overwhelming email & call volumes, hello ROI.
Advising & Counseling
Student Services
Deliver A+ support to your students throughout the academic journey to directly improve student satisfaction, retention, and graduation rates.
Every conversation matters. That’s why schools use Comm100 to deliver personalized, accurate, and 24/7 engagement to every student so they feel valued, heard, and supported.
With Comm100’s AI platform, student services can automate up to 80% of their most common queries. This reduces response time for those who need agent help, while dramatically slashing email & call volumes.
Communications & Marketing
As a marketing professional, you know success relies on communicating with your target audience on the right channels, with the right message, at the right time. With Comm100’s omnichannel messaging platform, you can create the perfect human-bot communication strategy that will improve the quality & quantity of engagement with prospective & current students.
Increase recruitment
Improve yield
Boost student satisfaction
“With Comm100 Live Chat combined with Comm100 Chatbot, we can now deliver fast, efficient, 24/7 support that helps us engage with more prospective students and provide better support.”
– Victoria Anderson
Manager, Admission Operations, Undergraduate Admission and Recruitment, Queen’s University
Financial Aid
Comm100 lets Financial Aid teams provide advice and support 24/7 across all their digital channels so no student is ever left feeling in the dark. Did we also mention that our platform is protected by the highest security and privacy standards? Well, it is.
Improve the student experience with always-on, helpful and personalized support that your students know they can rely on – anytime, anywhere.
With Comm100’s AI chatbots, your team can automate up to 80% of queries so your agents can devote more of their time to complex situations that need extra care and attention.
Speed up agent training and onboarding with one centralized knowledge base and agent-facing automation tools.
Registrar
Strong collaboration and communication between students and faculties is central to the success of Registrar offices. Comm100 makes this a breeze with a full suite of connected channels that can be integrated with internal systems, giving agents all the info they need to provide accurate and helpful support.
Comm100’s bots can automate the common and time-consuming queries, freeing up staff time that can be used on other important tasks while providing instant, 24/7 support.
Meet student expectations throughout the lifecycle by delivering fast, accurate and personalized assistance that makes students’ lives and yours’ easier.
IT
Students and faculty want support on a range of channels. You want to streamline your IT infrastructure. Comm100 helps you deliver both. With every channel integrated into one platform, you can deliver convenient and accurate help while increasing support capacity.
With every channel under one roof, Comm100 streamlines IT comms campus-wide, keeping your tech stack and vendor relations simple and secure.
With self-service via Comm100 Chatbot and Knowledge Base, IT can automate the most common queries to reduce email overwhelm, cut response times, and increase support capacity.
You need to feel 100% confident in the software you approve for use. Comm100 is compliant with SOC 2 Type II, ISO 27001, PCI DSS, and a host of other higher education compliances so that you can trust your data is secure.
Student Housing
With Comm100’s perfected balance of human-bot support, Student Housing can deliver accessible, accurate & fast communication to encourage students to choose and remain in the school’s accommodation.
Comm100’s bots can automate up to 80% of all queries without human support.
Provide the support students expect with 24/7, digital communication.
Continuing Education
Continuing Education students often have very different needs and challenges. With Comm100, you can cater to any and all of these needs, delivering convenient, 24/7 support across every channel so they feel as equally valued.
Be more accessible, responsive, and helpful so your school leaves a lasting impression on prospective students.
Adopt Comm100 bots to automate all of your common queries and reduce overall support volumes, particularly during peak periods.
Get started today
Join thousands of organizations who have achieved human-bot harmony with Comm100.