Take a tour of the Comm100 customer engagement solutions
These short videos offer a glimpse into what we offer
Are you curious about what Comm100 has to offer? These short videos provide a high-level overview of just some of the things our live chat, chatbot, and other solutions can do for your CX initiatives. Built for companies of all sizes, our omnichannel customer experience platform is feature-rich yet simple to use and manage. See for yourself! If you’re looking for a demo, check the top right corner of this page instead.
Product Tour
Live Chat Product Tour - Visitor’s View: How your web visitors will experience chatting with you
See what your web visitors will see when they are browsing your website and live chatting with you. This will cover chat experience customization, pre- and post-chat surveys, and more in this 8-minute tour of Comm100’s live chat from the visitor’s perspective.
Product Tour
Live Chat Product Tour - Agent’s View: Good experiences don’t stop with web visitors
Your agents are on the frontlines with your web visitors. To wow your customers, your agents need a robust feature set that’s easy to use. This 8-minute tour of Comm100’s live chat from the agent’s perspective sets you in your agent’s shoes and shows you a sliver of their day-to-day.
Product Tour
Live Chat Product Tour - Admin’s View: Behind the scenes in Comm100’s live chat admin
In order to give your web visitors amazing experiences through chat, your chat platform needs to have powerful configurability and be easy for your admin to learn and use. Take a seat in the admin chair as we take you through an 8-minute tour under the hood of Comm100’s live chat that makes the magic happen.
Product Tour
Ticketing & Messaging Product Tour: Email, Social Media and SMS
Watch this video to find out how you can connect all your key ticketing & messaging channels within one easy to use system, including email, social media and SMS.
Product Tour
AI Chatbot Product Tour: Comm100 AI Chatbot delivers great experiences
When it comes to automating customer service with AI, you want a chatbot that has what it takes to handle whatever your customers throw at it. Sign up for this 10-minute walkthrough of Comm100’s AI chatbot to see what our bot can do, how it’s built, and why your web visitors will love it.
Product Tour
Agent Assist Product Tour: Meet your agents’ new best friend
When your team has accurate and up-to-date answers available with one click, it’s hard to know who’s happier – your team or your customers! Take a tour of Comm100 Agent Assist to see why it will put an end to information hunting and allow your agents to spend more time caring for customers.
Product Tour
See Comm100 Omnichannel Customer Engagement in Action
Watch this 10-minute walk-through of Comm100’s omnichannel customer engagement platform.