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What kind of visitor’s information can I get before I accept a chat request?

March 8th, 2016 | Monitor & Chat

With Comm100 Live Chat, you can monitor your site visitors in real time.

Before a chat, you can see a website visitor’s information, including:

  • Latest Name and Email;

  • Search Engine and Keywords;

  • Referrer, Landing Page and Current Page;

  • Browser, Operation System and Language;

  • IP, City, State/Province, County and Time Zone;

  • First Visit Time, Visit Times and Chat Times.

To get all the detailed information, please select a visitor and then click on Details as shown in the following figure.

View Visitor Details