What is Comm100 Live Chat about?

April 7th, 2018 | Setup & Getting Started

Comm100 Live Chat is the enterprise-grade live chat software for website. It supports both hosted and on-premises deployments. Comm100 live chat software allows your website visitors to chat live with your customer support and sales representatives and have their questions answered instantly.

Comm100 live chat software promotes your sales, reduces operating costs and increases your customer satisfaction.

Comm100 Live Chat is powerful yet easy to use. It only takes you a few minutes to get started.

Step by Step Instructions

  1. Go to https://www.comm100.com/platform/livechat/ and sign up for an account with us and try the Live Chat for free;

    Sign up Live Chat Trial Account
  2. Log into your account, go to Installation from your Live Chat portal, get the chat code and then paste it onto your website;

    Get Live Chat Code

    Note: After the code is successfully installed, a chat button will appear on your website. Visitors can now click on the chat button to chat with you when you are online or leave you messages when you are offline.

  3. Get online and chat now.

    Get Online and Chat with Visitors

    Here is a screen shot of the Agent Console window (where you monitor visitors and chat with them).

    Sample Operator Chat Console

  • If you want to customize your chat, click Campaign and follow through the instructions. Please be aware that you don’t need to re-paste the code after you finish the customization.
  • You can take chats on the go – Comm100 offers you the Live Chat program for mobile devices including iPhone, iPad and Android.