This guide, as structured below, is designed to help you learn what to install in order to get Comm100 Live Chat running on your website, and how to uninstall it when you want to get your live chat off.
To place Comm100 Live Chat onto your website, you need to add a piece of code snippet onto your website. Click here for every detail about how to add code to your website.
Opposite from what you did when adding the live chat code, to get Comm100 Live Chat off your website, you just need to locate the live chat code in your website source code, and then get it removed or commented. If you added Comm100 Live Chat through plugins, a quick click on the Delete or Uninstall button of the plugin will do all the work.
Adding live chat code to your website is the very first step you need to do to communicate with your website visitors. Being able to get the chat button online and answer visitors’ inquiries is the next; and this requires Comm100 Live Chat App.
To enhance your chat experience, and enable you to stay with your visitors while on the go, Comm100 offers multiple live chat apps: cross-platform compatible Web App, user-friendly Desktop App, and handy Mobile Apps.
Check out the steps below and pick the right path to quickly install and uninstall Comm100 Live Chat App.
You just need to have a web browser to use the web app of Comm100 Live Chat. Click here to log into the web app.
Installing the Desktop App for Comm100 Live Chat is easy. All you need to do is a simple download and install. Once you have the desktop app installed, a Comm100 icon shows up on your desktop screen. You can click on the icon to launch and log into the app.
Now that you’ve installed the app, a Comm100 icon appears on your Android screen. You can tap the icon to launch and login to monitor and chat with your on-site visitors.
You can also set for how long you will stay logged in when the app runs in background through Menu>>Preference>>Stay Logged in for.
Now that you’re set, a Comm100 icon appears on your iPhone/iPad screen. You can tap the icon to launch and login to monitor and chat with your on-site visitors.
Comm100 Live Chat iPhone/iPad App also has push notification to get you notified of new visitors, chats, responses and other live chat activities when the app runs in the background or goes to the power saving mode.
You just need to have a web browser to use the web app of Comm100 Live Chat. No uninstallation is required.
The process of uninstalling Comm100 Live Chat Desktop App differs based on the operating system you are using. Please check your operating system and then follow the corresponding instructions.
Notes: Window 8.x and 10 users can also uninstall Comm100 Live Chat Desktop App on the Start screen through Start>>All Apps>>right click on Comm100 Live Chat Desktop App>>Uninstall.
Below are the two convenient ways to remove Comm100 Live Chat App from your Android device.
There are two equally effective methods to remove Comm100 Live Chat App from your iPhone/iPad. Choose one you’re comfortable with and follow the instructions below.
If you need any further assistance, please go to our website and chat with our online support team for help.
