Comm100 Live Chat enjoys high availability and can achieve 100% uptime by employing the MaximumOn technology. Your live chat remains intact, whether there is a scheduled maintenance or an unexpected system failure.
This article shows you the detailed steps about how you can get the Business with MaximumOn™ edition.
Note: MaximumOn has been included in our live chat Enterprise edition.
Step by Step Instructions
- Log into your Comm100 account.
- If you are on the trial period, please click Buy Now under My Account module. While if you are using a different live chat edition, please click Switch under My Account module.
- Select Business with MaximumOn™.
- Complete the confirmation process and click OK.
- MaximumOn™ relies on a special piece of code to take effect. To check whether you need to update your code, go to MaximumOn™ under the Live Chat module.
- If you see a popup window to update Live Chat Code, please click Get New Code Now and paste the new code onto your website. If you don’t see that, congratulations, you are using the latest code.
Completed! You can enjoy the unprecedented high availability now. If you have any questions, please chat with us or email us.