10/20/2017 | Release Updates – Comm100’s New and Improved Live Chat Designs

We’re excited to announce that Comm100 Live Chat has a fresh new look – helping you to better engage your customers and provide a thoughtfully designed chat experience for all of your website visitors.

1. Adaptive Chat Button with Animation

   Our new adaptive chat button has an interactive animation that’s designed to be modern and eye-catching without being too heavily animated or distracting.

   
   
2. Three New Chat Window Designs

   We now offer three different styles of chat windows: Classic, Circle, and Lightweight, which each feature a full suite of customization options.

   
   
3. Minimizing Chats with Message Count

   Any messages sent by an agent while chat is minimized will be indicated by a message count next to the chat button.

   
   
4. Chat Invitations

   One additional feature we’ve added for those with the Adaptive Chat Button is the ability to show proactive chat invites above your chat button, or above the avatar of the agent who initiates the invitation.

   
   
5. New Banner Images

   We’ve added some extra banner images with images of team members. These can be used to give a more personal look and feel to your chat window.

6. New Header for Chat Window and Offline Message Windows

   You can now show Team name and avatars on the header within the pre-chat and offline message windows.

   
   

For additional details on this release, please read: Hey Good Lookin’! Announcing Comm100’s New and Improved Live Chat Designs