We’re excited to announce that Comm100 Live Chat has a fresh new look – helping you to better engage your customers and provide a thoughtfully designed chat experience for all of your website visitors.
Our new adaptive chat button has an interactive animation that’s designed to be modern and eye-catching without being too heavily animated or distracting.
We now offer three different styles of chat windows: Classic, Circle, and Lightweight, which each feature a full suite of customization options.
Any messages sent by an agent while chat is minimized will be indicated by a message count next to the chat button.
One additional feature we’ve added for those with the Adaptive Chat Button is the ability to show proactive chat invites above your chat button, or above the avatar of the agent who initiates the invitation.
We’ve added some extra banner images with images of team members. These can be used to give a more personal look and feel to your chat window.
You can now show Team name and avatars on the header within the pre-chat and offline message windows.
For additional details on this release, please read: Hey Good Lookin’! Announcing Comm100’s New and Improved Live Chat Designs
