10/20/2017 | Release Updates – Comm100’s New and Improved Live Chat Designs

December 26th, 2018 | Release & Updates

We’re excited to announce that Comm100 Live Chat has a fresh new look – helping you to better engage your customers and provide a thoughtfully designed chat experience for all of your website visitors.

  1. Adaptive Chat Button with Animation

    Our new adaptive chat button has an interactive animation that’s designed to be modern and eye-catching without being too heavily animated or distracting.

    adaptive chat button
  2. Three New Chat Window Designs

    We now offer three different styles of chat windows: Classic, Circle, and Lightweight, which each feature a full suite of customization options.

    new chat window style
  3. Minimizing Chats with Message Count

    Any messages sent by an agent while chat is minimized will be indicated by a message count next to the chat button.

    minimizing chat window
  4. Chat Invitations

    One additional feature we’ve added for those with the Adaptive Chat Button is the ability to show proactive chat invites above your chat button, or above the avatar of the agent who initiates the invitation.

    new invitation
  5. New Banner Images

    We’ve added some extra banner images with images of team members. These can be used to give a more personal look and feel to your chat window.

  6. New Header for Chat Window and Offline Message Windows

    You can now show Team name and avatars on the header within the pre-chat and offline message windows.

    new prechat offline message header

For additional details on this release, please read: Hey Good Lookin’! Announcing Comm100’s New and Improved Live Chat Designs

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