A Ticket Signature is a block of text, sometimes with images or hyperlinks, appended to the end of a ticket message which often contains the sender’s name, contact information, or website URL. With Comm100 Ticket, the pre-defined signature will be automatically attached to each of your ticket messages.
Log in to your Agent Console and go to the Ticket tab.
Click Ticket under Preference.
Click Signature in the popup window.
Edit the content of your signature.
