Why aren’t my automatic chat invitations showing up when I want them to?

Issue you are experiencing:

Live chat is deployed on my website and automatic chat invitations have been enabled, but they do not always show up when I want them to.

Potential Causes:

• Invitation is not setup for the right campaign.
• Some or all your Automatic chat invitations have been set up to show only once per website visit.

Possible Solution

1. Go to Campaign> Invitaion . Select the right Campaign from the top-right Campaign menu and Enable Auto Invitation.
2. Under the Auto Invitation menu click the edit button (Pencil Icon).

3. Uncheck Pop up only one time during one visit .

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