You can choose to deploy Comm100 Live Chat on a private server where you can have your own private IP address, web application, database and custom features, thus enjoying more control over your live chat solution.
You can use your own domain for your live chat service to deliver a more consistent and professional branding image. Only your branding will be shown to your customers throughout the chat process.
You can enjoy a superior system performance with ample high-end hardware resources. Before the production rollout, sandbox testing is available to ensure everything goes as expected and make your support team prepared.
Private server means you can control the update frequency and avoid being affected by other users. Plus, with our MaximumOn™ technology, an ongoing chat can go on as it is like nothing has happened in the event of both server and data center failures.
We can customize Comm100 Live Chat for you based on your specific feature requirements in case that they cannot be well fulfilled by our shared version. You name it; we make it.
24/7 live chat support is available and a dedicated hotline is accessible for urgent issues. In addition, we provide training courses for administrators and operators respectively to help you make the most of your live chat program.