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Customer Profile

peninsula community health
Industry
Healthcare
Users
Patients wanting to schedule medical appointments
Comm100 Customer
August 2019
Need
Guide visitors to the right page to answer Covid-19-related and scheduling questions

Peninsula Community Health Services’ chatbot guides visitors to the right resources to help them find the answers to COVID-19-related questions. In addition, it provides scheduling services for dental and other medical inquiries.

Top Questions/Intents

Not sure where to start? Here are a few top questions that Peninsula Community Health Services’ chatbot gets asked – try them out for yourself! 

  • Covid-19
  • I would like to schedule an appointment
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