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The 14 Best AI Chatbots for Customer Service in 2025
September 30th, 2025 | AI, Customer Service

Here’s something curious about AI chatbots in 2025: the companies using them badly are getting worse results than those using no automation at + Read More

The Complete Guide to Telegram Outreach Campaigns
September 29th, 2025 | Customer Service, Omnichannel

With over 1 billion monthly active users, Telegram has evolved far beyond a simple messaging app. It’s become a comprehensive communication ecosystem that’s + Read More

How AI Copilots Are Transforming the Future of Customer Service
September 27th, 2025 | AI, Customer Service

The best support agents in any organization are easily recognizable; they remain calm under pressure, are lightning-fast with their answers, and are extremely + Read More

The Advantages and Disadvantages of Live Chat Support
September 27th, 2025 | Customer Service, Live Chat

The live chat widget has become a mainstay on almost every institutional and business website, and for good reason. What started as a + Read More

How to Turn Telegram into a Professional Customer Support Channel
September 25th, 2025 | Customer Service, Omnichannel

As businesses increasingly embrace Telegram for customer communications, managing chat volume and ensuring prompt responses becomes critical for maintaining service quality. Comm100’s Telegram + Read More

Stay SLA‑Compliant: Auto‑Create Tickets from Telegram Chats and Never Miss Follow‑Ups
September 23rd, 2025 | AI, Omnichannel

Telegram users expect instant responses. The platform’s real-time messaging culture creates customer expectations that align more with texting friends than traditional support channels, + Read More

Everything You Need to Know About AI in Customer Service: A Detailed Guide
September 22nd, 2025 | AI, Contact Center, Customer Service, Omnichannel

Customer service leaders are facing an uncomfortable truth: the AI solutions they implemented two years ago are already obsolete. While early adopters celebrated + Read More

The Model Context Protocol Standard Explained – How AI Agents Connect to External Tools
September 17th, 2025 | AI, Omnichannel

AI agents promise to transform business operations. But there’s a dirty secret the industry won’t tell you: most “intelligent” systems can’t easily connect + Read More

The 7 Best AI Live Chat Software for the Most Common Customer Support Use Cases in 2025
September 12th, 2025 | Customer Service, Live Chat

Live chat has become a critical channel for customer support in 2025. Increasingly, your customers prefer getting their questions answered right away. From + Read More

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The 12 Best AI Customer Service Software and Tools for 2025
September 9th, 2025 | AI, Customer Service

The customer service landscape is experiencing a revolutionary transformation. AI chatbot usage has surged from 62.7% to 73.8% this year alone, and this + Read More

How to Offer Better Student Counseling Using AI
September 8th, 2025 | AI, Higher Education

Student counseling services face an unprecedented challenge: according to a 2023 survey from the Healthy Minds Network, 41% of college students reported having + Read More

Simplify  Your Telegram Customer Support with AI Chatbots
August 14th, 2025 | AI, Customer Service, Omnichannel

With over a billion monthly users and 500 million daily active users, Telegram is one of the largest messaging apps in the world. + Read More

How Comm100 Helps Companies Improve Customer Support on Telegram
August 12th, 2025 | AI, Customer Service, Omnichannel

Telegram’s a popular messaging app, but it isn’t really built to be used as a support channel. While customers across the globe expect + Read More

How Financial Institutions and Government Organizations Meet Data Sovereignty Laws with On-Premises AI Live Chat
July 4th, 2025 | AI, Live Chat

When your customers share account numbers, social security details, or financial information through live chat, that data can’t just live anywhere. Banks, credit + Read More

On-Premises Deployment for Live Chat and AI Chatbots: Benefits and Best Practices
June 23rd, 2025 | AI, Live Chat

Nobody wakes up excited about deploying software on-premises. If you’re reading this, chances are you’re not here by choice. Maybe your compliance team + Read More

13 Types of AI Agents to Use in Customer Support
May 26th, 2025 | AI, Customer Service

Customer support used to be simpler. You had your phones, your emails, maybe a help desk tucked away behind a velvet rope for + Read More

35 Key Metrics Every iGaming Business Should Track
May 22nd, 2025 | iGaming

Running an iGaming business is a wild ride. One minute you’re celebrating a spike in new signups, the next you’re wondering why your + Read More

Driving Smarter, Deeper Customer Relationships with AI: Webinar Recap and Key Insights
May 21st, 2025 | AI, Customer Service

Imagine instantly understanding your customers’ needs, responding precisely, and consistently delivering exceptional experiences that build lasting loyalty. Today’s leading businesses are achieving exactly + Read More

5 Proven Strategies for Retaining iGaming Players 
May 10th, 2025 | iGaming

The world of iGaming is fiercely competitive, with countless platforms vying for players’ attention and loyalty. While attracting new players is essential, the + Read More

The AI Agent That Talks Like You
The AI Agent That Talks Like You
Automate over 80% of all inquiries. Launch in 1 day. Powered by the latest GPT and vast LLMs.
How to Improve Service Delivery in Public Sector & Government – 5 Foundational Steps
May 6th, 2025 | Customer Service

Improving service delivery in government and the public sector comes with unique challenges, especially in 2025. Governments must be accountable to citizens in + Read More