Integrating chatbots powered by AI into your business is a fantastic way to keep one step ahead of your competitors and provide superior + Read More
It’s live! Access exclusive live chat benchmark data for your team size and industry.
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It’s live! Access exclusive live chat benchmark data for your team size and industry.
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Discover the very latest benchmark data to help you on your live chat journey, including average wait time, CSAT, and queue length.
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Integrating chatbots powered by AI into your business is a fantastic way to keep one step ahead of your competitors and provide superior + Read More
If you want your brand to stand head and shoulders above the competition, developing an unbeatable customer experience is essential. However, consistently achieving + Read More
In the past few years, massive social changes have upset the business community. These changes have occurred across industries and have accelerated the + Read More
The modern global consumer is impatient, specific about their needs, and more than willing to jump ship to go to another brand if + Read More
There is a lot of curiosity surrounding the latest technological advancements, and Artificial Intelligence (AI) and Customer Relationship Management (CRM) are no different. + Read More
Mobile Marketer research found out that nearly 40% of millennials interact with chatbots regularly. As one would expect, an increasing number of business + Read More
Guest blog – Nahla Davies is a software developer and tech writer. Before devoting her work full time to technical writing, she managed—among + Read More