ISO 27001: Safe, Secure & Compliant Live Chat with Comm100’s New Certification

January 23rd, 2018 | Kaye Chapman | News & Updates | Estimated Reading Time: 2 minutes
ISO 27001 Certification

As a provider of live chat to businesses all over the world, companies everywhere trust us to have rigorous information security.

That’s why Comm100 have completed ISO 27001 certification, to minimize risk through implementing a complete Information Security Management System (ISMS).

As of today, all of our customers benefit from the protections and safeguards that our compliance with this international standard brings.

We are proud to be the one of the only live chat providers who has met this standard.

What Is ISO 27001 Certification?

ISO 27001 certification shows that Comm100 have implemented an ISMS which complies with an internationally recognized set of policies, controls and practices for systematically managing information.

Our Information Security Management System (ISMS) covers a number of different areas of our business:

  • Our hardware
  • Our software
  • Our people
  • Our processes

Our information security policies have been designed to cover all appropriate legal, technical and physical controls which govern risk management at Comm100.

Find Out More!

You can learn more about our ISO 27001 Certification and other security features by accessing our white paper, Comm100 Live Chat Security Features and Practices.

If you’re interested in working with one of the most security compliant live chat providers in the industry, contact us to find out more.

We’d love to share more information with you about this certification as well as how we use PCI compliance measures, Visitor SSO, TRUSTe protection, MaximumOn Technology, rigorous data backup policies and our world-class data center to provide you with secure, compliant live chat.

Comm100 Live Chat Security Features and Practices

[Free Download] Comm100 Live Chat Security Features and Practices

In this security white paper, we present a detailed and comprehensive report on our security processes and standards. Through this we hope not only to prove our commitment to protecting our customers’ data, but also how we keep our application safe from cyber threats.

Download Now

About Kaye Chapman

Kaye is Comm100’s Learning & Development Manager, an internationally-experienced writer and trainer, and an MA student at University College London, the world’s #1 center for Education and Social Science. Kaye has worked with Fortune 500, governmental and private firms across the world to advance customer service operations and embed leading learning and development strategy. As a specialist in Contact Centers, Kaye is passionate about using technology and training to improve experiences for customers and employees alike. Connect with her on LinkedIn.