Exclusive data - Higher education live chat benchmark stats Q1-Q4
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Discover the very latest benchmark data to help you on your live chat journey, including average wait time, CSAT, and queue length.
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As a provider of live chat to businesses all over the world, companies everywhere trust us to have rigorous information security.
That’s why Comm100 have completed ISO 27001 certification, to minimize risk through implementing a complete Information Security Management System (ISMS).
As of today, all of our customers benefit from the protections and safeguards that our compliance with this international standard brings.
We are proud to be the one of the only live chat providers who has met this standard.
ISO 27001 certification shows that Comm100 have implemented an ISMS which complies with an internationally recognized set of policies, controls and practices for systematically managing information.
Our Information Security Management System (ISMS) covers a number of different areas of our business:
Our information security policies have been designed to cover all appropriate legal, technical and physical controls which govern risk management at Comm100.
You can learn more about our ISO 27001 Certification and other security features by accessing our white paper, Comm100 Live Chat Security Features and Practices.
If you’re interested in working with one of the most security compliant live chat providers in the industry, contact us to find out more.
We’d love to share more information with you about this certification as well as how we use PCI compliance measures, Visitor SSO, TRUSTe protection, MaximumOn Technology, rigorous data backup policies and our world-class data center to provide you with secure, compliant live chat.
In this security eBook, we present a detailed and comprehensive report on Comm100’s security processes and standards; through this we hope not only to prove our commitment to protecting your data, but also how we keep our application safe from cyber threats.
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