24/7 support is becoming commonplace among well-resourced teams. Automation is too, passing off routine and repetitive tasks to technology like chatbots so agents have more time to spend on complex or high-value tasks, + Read More
It’s Christmas time, and we all know what that means for busy teams.
Your team might be fighting under the weight of increased work, or at the other end of the scale, they may be struggling to keep busy as customer queries trail off.
Either way, you’ve got a motivation issue on your hands:
How do you keep your team happy and engaged enough to deliver consistent service throughout this period?
The festive season is all about showing that you care, and at a time when your employees would probably rather be with their families, doing the last of their shopping, or going to parties, there are things you can do to show you care about the wellbeing of your staff.
Our Free Christmas Printable Quiz is designed for busy managers to give their teams a fun and festive boost this holiday season.
It requires no preparation. Just print it out, distribute, and give your team the day to complete it. Once the day is drawing to a close, print out the answer sheet, and congratulate your winner.
Many of these questions are Google-proof too, so you can be sure your winning team member will be a true festive expert!
The Comm100 Team have researched extensively to put together this quiz for your teams to enjoy – call this a Christmas gift, from us to you.
If you have any suggestions, questions or answers regarding clarification, please post them in the comments below.