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Student Support 2.0: The Playbook for a Frictionless University Experience
February 11th, 2025 | AI, Higher Education

Think about the last time you had a frustrating customer experience; maybe a bank that put you on hold for an hour, or + Read More

A Complete Guide to Customer Service Automation
December 16th, 2024 | AI, Customer Service

Over the years, customer service has undergone a dramatic transformation, driven by rapid advancements in technology. A sector that once relied on phone + Read More

Cracking the Self-service Code in iGaming: 5 Key Insights from our Webinar
October 13th, 2024 | AI, iGaming

The gaming industry is evolving rapidly, and staying ahead requires more than just keeping up with the latest games—it means adapting to how + Read More