Get the latest live chat benchmark data broken down by team size & industry

Read more


How Chat is Revolutionizing Customer Service

Kaye Chapman
Kaye Chapman, Learning & Development Manager, Comm100

Kaye is Comm100’s Learning & Development Manager, an internationally-experienced writer and trainer. Kaye has worked with Fortune 500, governmental and private firms across the world to embed leading customer experience strategies.

James Gilbert Headshot - Comm100 Podcast
James Gilbert, Head of Global Marketing, CloudCherry

James is CloudCherry’s Head of Global Marketing, is an Official Member of the Forbes Communication Council, and is a C-Suite Advisor at The C-Suite Network. James has a decade of experience working in Sales and Marketing, overseeing international campaigns and cross-functional projects including customer nurturing.