No matter how you slice it,
live chat is a smart investment
Whether you’re looking to add live chat as a new customer contact channel or switch to Comm100 from your current provider, use this calculator to simulate the impact and help build your business case.
Fill in your team’s details and download a personalized, presentation-ready report that breaks down how your organization could save money (while improving CX) with live chat.
Start by entering some details about your current contact center team and your current call and/or chat volume. Use the sliders or enter the desired value in the boxes below.
Once you’ve entered your data on the left, your impact and ROI results will be shown below.