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Comm100 Live Chat user interface

It’s never been easier to get connected

Spoil your customers with Comm100’s award-winning live chat software. We’ll give you more ways to connect so you can deliver live chat customer support that the competition can only dream about.

Comm100 Live Chat - Agent interface

A live chat system your agents will love

The Comm100 agent console is designed for peak performance and usability to help your agents deliver personalized, quality customer service with less effort. Easy to learn and quick to master, your customer service chat software will be up and running in hours, not days.

Comm100 Live Chat Analytics

Power and control at your fingertips

Comm100 offers you all the tools and analytics you need to keep your team at optimal performance. From managing roles and permissions to supervising chats to insightful reporting, only Comm100 helps you turn your live customer support software into a competitive advantage.

Conversational Chatbot Interface Screenshot

Conversational AI Chatbot

Comm100’s standard chatbot uses a simple keyword engine to determine what your visitors are asking, and then reply with the answers they seek. Upgrade to our AI Chatbot that uses Natural Language Processing (NLP) for even better contextual understanding and broader conversational scope.

Our experience setting up Comm100 Live Chat was fantastic… They respond incredibly quickly to us when we have questions and have given us a lot of guidance… Of the vendors we’ve worked with, their support is up there at the top.

– Denny Michaud, Customer Manager, Canadian Blood Services

Canadian Blood Services is Comm100's customer