Live Chat Software

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Trusted by leading companies around the world

Deliver the support your customers expect

Speed

Today’s customers expect fast support, no matter the industry. With instant messaging, pre-chat surveys, and integrated chatbots, live chat software is a must in today’s digital world.

Personalization

Treat every customer like a VIP with personalized engagement, powered by integrations, audio & video chat, auto-chat translation, chat routing – and so much more!

Efficiency

Providing fast support to your customers doesn’t just improve CX – it improves your bottom line too. Help your agents do their jobs better with Comm100 Live Chat and generate unbeatable ROI.

“We knew that we weren’t reaching a whole demographic profile because we were only offering phone and email support. If we wanted to connect with these potential donors, we had to provide them with a digital channel that was convenient and instant — and live chat was the obvious answer.”

– Denny Michaud, Customer Relations Manager, Canadian Blood Services

Key Features

Enterprise-grade security

You won’t find more secure live chat software anywhere else. Comm100 meets international security, privacy and compliance benchmarks, including stricter rules for regulated industries.

Essential automation

Comm100 Live Chat offers a range of in-house chatbots so you can automate everyday tasks and let your agents focus on the important stuff – all while cutting support costs.

Flexible integrations

Comm100 offers key off-the-shelf integrations, alongside a highly flexible API. Easily transfer data between systems to remove data siloes and deliver more efficient and personalized support.

We make good on our customer service promise

“The training from Comm100 was first-class. It was extremely thorough, straightforward and streamlined. It was obvious they knew what they were doing, and we couldn’t have asked for more. Now we’re set up, we don’t need our weekly cadence meetings anymore, but I know that whenever I have a question, I can drop them an email and get an immediate response.”

— Sue Rolland, General Manager, Deakin University’s Student Association

See how 15,000+ businesses are building stronger and better customer connections with Comm100 live chat software.

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