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Spoil your customers with Comm100’s award-winning live chat software. We’ll give you more ways to connect so you can deliver live chat customer support that the competition can only dream about.
The Comm100 agent console is designed for peak performance and usability to help your agents deliver personalized, quality customer service with less effort. Easy to learn and quick to master, your customer service chat software will be up and running in hours, not days.
Comm100 offers you all the tools and analytics you need to keep your team at optimal performance. From managing roles and permissions to supervising chats to insightful reporting, only Comm100 helps you turn your live customer support software into a competitive advantage.
We often have visitors chatting in different languages; Comm100’s auto-translation feature is great. We also love the canned messages tool because it makes it easy to ensure all of our customer-facing communication is aligned and customers are getting the same answer. The Comm100 dashboard is also super easy to use: I can see how many agents are currently on chat, how many ongoing chats they currently have, and if there’s a queue. I can then make informed decisions about how and when to deploy our chat agents.
– Ashley Mealey, iBex Global Team Manager, Fitbit
