Today’s digital-first consumers want to connect with brands wherever and whenever it’s convenient for them. Deliver this experience with Comm100’s omnichannel customer engagement platform. Connect every channel and the data within into one unified console.
Give your customers’ choice and your agents’ information for the most efficient, helpful, and personalized omnichannel customer service.
Omnichannel customer engagement helps you scale your service capacity while reducing support costs. Yes, you read that right! We’ll help you do more with less alongside more capabilities, higher performance, and better support.
Today’s consumers aren’t just satisfied with support on a range of channels. They want support that is fast, connected, and personalized. Comm100 omnichannel customer engagement gives you all this and so much more. You’ll have never seen such high customer satisfaction.
Your customers don’t like waiting, and neither should you. We’ll get you up and running in days, not weeks, so you can start delivering the omnichannel customer service that your customers expect. And did we mention we can deploy via cloud or on-premise?
Choose where to meet your customers and scale up when you’re ready – the Comm100 omnichannel customer engagement platform expands with our customers as they grow.
“Everybody has their preferred way of communicating. Some people want to reach out via live chat, some social media, and others via email. The beauty of Comm100 is that every channel can be connected into one platform so we can connect with and support more students, more efficiently.”
Communications & Systems Coordinator
Thompson Rivers University
Find out if omnichannel customer engagement is the right strategy for your goals, how to implement it, and how to measure and prove its ROI.
Find out how you could increase capacity & lower costs with Comm100 Omnichannel.