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Arkansas voters approved casino gaming and sports betting through Amendment 100 to the state constitution in November 2018, launching retail sports betting in + Read More about arkansas responsible gambling: rules, regulations & guidelines

The District of Columbia legalized sports betting through the Sports Wagering Lottery Amendment Act of 2018, which became law on May 3, 2019, + Read More about district of columbia responsible gambling: rules, regulations & guidelines

The online gambling industry has reached a decision point. Facing higher regulatory costs, increased taxation, and tightening margins, operators are searching for technologies + Read More about ai agents are reshaping igaming player support: key findings from our latest industry research

Massachusetts has emerged as a national leader in responsible gambling regulation, combining casino gaming oversight with one of the most comprehensive public health + Read More about massachusetts responsible gambling: rules, regulations & guidelines

Florida’s responsible gambling requirements are defined by a combination of state slot-machine gaming statutes and rules and responsible gambling safeguards included in the + Read More about florida responsible gambling: rules, regulations & guidelines

Rhode Island operates two casinos (Twin River Lincoln, Tiverton) with VLTs, table games, sports betting (Sept 2019), and iGaming (authorized June 2023). Rhode + Read More about rhode island responsible gambling: rules, regulations & guidelines

The world of iGaming is fiercely competitive, with countless platforms vying for players’ attention and loyalty. While attracting new players is essential, the + Read More about 10 proven strategies for retaining igaming players 

Michigan is home to an expansive gaming market that includes traditional casino gaming, a state lottery, horse racing, and both retail and online + Read More about michigan responsible gambling: rules, regulations & guidelines

Illinois operates one of the nation’s most expansive gaming markets with 17 casinos, over 36,000 video gaming terminals, and comprehensive sports betting legalized + Read More about illinois responsible gambling: rules, regulations & guidelines

Connecticut has a modern, highly regulated gambling framework that covers online casino gaming, retail and online sports wagering, fantasy contests, keno, and online + Read More about connecticut responsible gambling: rules, regulations & guidelines

Overview Colorado operates a distinct limited gaming market authorized in three historic mountain towns: Black Hawk, Central City, and Cripple Creek. The state’s + Read More about colorado responsible gambling: rules, regulations & guidelines

New Jersey operates one of the most comprehensive and mature gaming markets in the United States. The Garden State’s gambling landscape includes Atlantic + Read More about new jersey responsible gambling: rules, regulations & guidelines

Operators constantly hunt for ways to keep players engaged. They invest in flashy graphics, smoother gameplay, bigger bonuses, and loyalty programs. Yet many + Read More about 5 reasons why gaming apps should prioritize in-app messaging

Overview Nevada maintains one of the oldest and most established gaming regulatory frameworks in the United States. Gambling was first legalized in 1931 + Read More about nevada responsible gambling: rules, regulations & guidelines

Overview Delaware holds a unique position as one of the first states to embrace comprehensive online gambling, having legalized internet gaming in 2012. + Read More about delaware responsible gambling: rules, regulations & guidelines

High rollers represent up to 70% of iGaming revenue, yet most operators struggle to provide the personalized, immediate support these elite players demand. + Read More about elevate the vip experience: how to maximize high spenders in gaming & gambling 

Most iGaming operators recognize AI’s potential but haven’t grasped how fundamentally it’s reshaping their industry. They see isolated benefits: better odds management here, + Read More about how ai is revolutionizing the world of sports betting

Ask any iGaming executive about their biggest challenge and you’ll hear the same refrain: acquisition costs are skyrocketing while player lifetime value remains + Read More about why customer support is gaming’s most undervalued retention asset

Player protection has become the defining challenge for online gambling operators. While compliance teams and detection algorithms work around the clock, one critical + Read More about the essential role of customer support in player protection