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Knowledge Base
Overview How It Works Screen Shots System Requirements Data Center Support & Documentation How to ContributeKnowledge Base
The Powerful Free Knowledge Base Software
Comm100 Knowledge Base - the Powerful Free
Knowledge Base Software
Comm100 Knowledge Base is the powerful free knowledge base software. It is delivered
as a SaaS application and hosted by Comm100. We take care of all the software, server
side hardware, network and backup for you. You can have your own brand identify,
including your own domain name and branding image.
Comm100 Knowledge Base can help your business:
Reduce in-bound customer support requests
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Why Comm100 knowledge Base is Free?
Comm100 believes every business deserves top-tier customer support and communication
software. Free software is a widely adopted and proven business model. Well-known
free software includes Wordpress, Java, Linux and so on. In the future, we will
charge fees for add-on services. However, all features you get free now will continue
to be free in the future.
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Comm100 Knowledge Base can help your business:
Reduce in-bound customer support requests
80% customers are asking 20% questions! Most questions were asked before. Comm100
Knowledge Base helps your customers resolve issues by themselves.
Reduce staff training time
Your can use Comm100 Knowledge Base to familiarize your new team members with product
detail so they can be up and running more quickly.
Improve customer support quality and efficiency
Get it right at the first time. Giving an accurate and professional answer could
be as simple as redirecting your customers to one of the knowledge base articles.
Share documentation and procedures internally
Besides customer service, you can of course use Comm100 Knowledge Base for other
internal purposes.
Highlights
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Business Knowledge Base Made Easy
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Full Control of Your Own Brand Identify
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Highly Secure & Available Hosting Environment
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Powerful, Yet Easy to Use
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