We’re excited to announce that Comm100 customer University of Canberra has won a Campus Technology 2019 Impact Award!
In their 15th year, the Campus Technology Impact Awards (formerly the Innovators Awards) recognize colleges and universities that are making an extraordinary impact with technology on campus, doing important work in the service of teaching, learning, administration and operations.
These projects, both cutting-edge and well established, have made their mark on campus and on the higher education community at large. After a rigorous nomination process that brought in submissions from across the world, the University of Canberra is one of 12 winners across five categories.
Comm100 Live Chat is an integral part of the University of Canberra’s technology ecosystem. Winning this award serves as proof that live chat is the customer service win-win both educational institutions and their students need. Live chat helps organizations in the higher education community support current students, while also providing a vital and highly accessible support channel for prospects.
Last year, Comm100 Live Chat was honored with the MarTech BreakThrough Award for Best Online Chat Solution, while our AI-powered chat solution took home CUSTOMER Magazine’s 2018 Contact Center Technology Award and a Bronze Stevie Award for Sales and Customer Service.
Comm100 is a global provider of digital omnichannel customer engagement solutions that help brands orchestrate their unique blend of human agent, bot, and self-serve interactions. Organizations like Rackspace, HomeTrust Bank, and Canadian Blood Services use Comm100 to exceed customer expectations with service that closes the gap between question and answer.
V2 Communications for Comm100